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Food & Beverage Outlet Manager
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Accor
Pastry Chef
Nairobi • Kenya
Closed for applications
Profession (Restaurant, hospitality, travel, Mid-level)
Accounting, finance, banking, insurance,Administrative, clerical,Business, strategic management,Customer support, client care,Design, arts,Electrical engineering,Engineering, architecture,Food, nutrition,Human resources,Information technology, software development, data,Manufacturing, operations, quality,Media, communications, languages,Restaurant, hospitality, travel,Sales, marketing, promotion,Security,Skilled, manual labor,Transportation, logistics, driving,
Industry (Food, nutrition, Mid-level)
Seniority (Food, nutrition, Restaurant, hospitality, travel)
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Accor
Restaurant + 2 more
Description
Qualifications
- Bachelor's Degree in Hospitality Management, Business Administration, or a related field.
- Minimum 3–5 years of experience in a Food & Beverage management role within an international hotel or upscale restaurant environment.
- Strong leadership and team development skills.
- Proven ability to manage multiple outlets and high-volume operations.
- Strong understanding of financial controls, budgeting, and cost management.
- Excellent communication skills.
- Knowledge of HACCP, food safety, and quality standards.
- Familiarity with POS systems and hotel management software.
Responsibilities
- Oversee the day-to-day operations of all assigned F&B outlets, ensuring smooth and efficient service.
- Lead and develop outlet managers, supervisors, and service teams to achieve operational excellence.
- Ensure guest satisfaction through proactive engagement, service recovery, and continuous improvement initiatives.
- Monitor and manage labor costs, productivity, and departmental expenses in line with budget targets.
- Drive beverage and food sales through upselling, promotions, and innovative guest experiences.
- Ensure compliance with company standards, HACCP requirements, health & safety regulations, and hygiene protocols.
- Collaborate closely with Culinary, Stewarding, Purchasing, Revenue, and Marketing teams.
- Analyze outlet performance, guest feedback, and financial results to identify opportunities for improvement.
- Support special events, themed dining experiences, and resort-wide F&B initiatives
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