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Reliance Health
Manager, People Operations
Lagos • Nigeria
Closed for applications
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Reliance HealthProfession (Health care, medical)
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Industry (Human resources)
Seniority (Human resources, Health care, medical)
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Reliance Health
Health care + 1 more
Description
What You'll Bring
- Bachelor’s degree or HND in any field
- Completed NYSC
- At least 7 years of experience in HR, People Operations, or a related field
- Proven experience designing or improving HR processes like onboarding or performance management
- Strong written and verbal communication skills
- Experience managing or mentoring team members or leading cross-functional projects
- Ability to use data and people metrics to identify problems and recommend solutions
- Legally authorized to work in Nigeria
Responsibilities
- Build and run core People Operations processes across the business
- Track key people metrics like attrition, time-to-productivity, and employee engagement
- Ensure all employee records, contracts, and documentation are accurate and up to date
- Coordinate payroll inputs and benefits administration with Finance
- Ensure compliance with labor laws across all operating markets
- Monitor regulatory changes and update internal policies accordingly
- Own the end-to-end onboarding process, ensuring a structured and consistent experience
- Coordinate pre-joining logistics including system access, equipment, and Day 1 readiness
- Manage the offboarding process including exit interviews and documentation
- Oversee the company-wide performance review cycle and ensure consistency across teams
- Track performance data and continuously improve review processes
- Manage and develop the People Operations team
- Assign work clearly and ensure accountability for delivery and quality
- Coach team members to handle more complex HR situations independently
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