Media, communications, languages Jobs

1 jobs found

Tristar Global Logistics

In-House Social Media Manager

Nairobi Kenya
Express Shipping & Logistics (EA) LTD.

Digital Intern

Mombasa Kenya
Closed for applications

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Zipline

Social Media Manager

Abuja Nigeria
Closed for applications
Tristar Global Logistics

Transportation + 2 more

In-House Social Media Manager

Job details

Contract Type

Description

Requirements

  • Diploma or degree in marketing, communications, digital media or a related field, or equivalent demonstrable experience.
  • Minimum 2–3 years’ hands-on social media management experience with evidence of accounts personally grown (follower and engagement growth you can show).
  • A portfolio of published work, graphics, video and live accounts, available for review.
  • Demonstrated experience developing and executing social media strategy, not only posting content.
  • Experience producing short-form video (shooting and editing) is strongly preferred.
  • Desirable experience with fitness, wellness, lifestyle or consumer brands.

Technical Skills and Tools

  • Proficiency with a social media management / scheduling tool (e.g., Meta Business Suite, Hootsuite, Buffer, Later or similar).
  • Native fluency across the major platforms relevant to the brand and their analytics dashboards.
  • Graphic design and video editing capability (e.g., Adobe Photoshop, Illustrator, Premiere Pro, Canva, CapCut or equivalent).
  • Working ability with paid social (Meta Ads Manager, TikTok Ads or similar).
  • Comfort with reporting and spreadsheets for performance tracking.
  • Personal Competencies
  • Strong copywriting and a confident, consistent grasp of the brand’s voice.
  • Creativity balanced with discipline, consistent output to a calendar.
  • Self-starting, organized and able to work without constant supervision.
  • Responsive and customer-minded in community interactions.
  • Data-literate , reads results honestly and adapts.


Responsibilities

Strategy and Planning

  • Develop and maintain a monthly content calendar aligned to business priorities, promotions and seasonal moments.
  • Define platform strategy (e.g., Instagram, TikTok, Facebook, YouTube), selecting the right channels for the audience rather than posting identically everywhere.
  • Set and agree growth and engagement targets with management each quarter.

Content Production

  • Create original graphics, short-form video (Reels/TikTok/ Shorts), and written copy in the brand’s voice.
  • Shoot and edit photo and video content on location (gym floor, classes, member stories, events).
  • Maintain consistent visual identity, templates and brand guidelines across all output.
  • Use AI and design tools responsibly to increase content volume without diluting brand voice or quality.

Publishing and Community Management

  • Schedule and publish content across all active channels using a social media management tool.
  • Monitor comments, direct messages, mentions and reviews daily, responding promptly and on-brand.
  • Escalate complaints, sensitive issues and sales-ready enquiries to the appropriate person or team.
  • Foster community engagement, prompts, polls, user-generated content, member features.

Paid Social and Campaigns

  • Plan and run paid social campaigns (boosted posts and ad sets) within an agreed budget.
  • Coordinate launch and promotional campaigns end to end, from concept to post-campaign review.
  • Manage ad spend responsibly, track cost per result and optimize toward the most efficient outcomes.

Analytics and Reporting.

  • Track performance using native analytics and the chosen management tool.
  • Produce a monthly performance report covering growth, engagement, reach, and conversions/enquiries, with clear commentary and recommendations.
  • Use data to iterate, identify what works, drop what does not, and brief management on insights.

Coordination

  • Liaise with gym staff, trainers, and any external creators or agencies.
  • Keep brand assets (photos, videos, logos, templates) organized and backed up.
  • Ensure all content complies with relevant advertising, data-protection and platform rules.


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