We are seeking a highly organized, service-driven, and commercially minded Property Manager to oversee the daily operations of a premium co-working space. The ideal candidate will ensure seamless facility management, exceptional member experience, high occupancy levels, and strong financial performance while maintaining the property to the highest professional standards.

Operations & Facility Management

• Oversee the day-to-day operations of the co-working space to ensure efficiency,
  safety, and cleanliness.
• Coordinate maintenance, repairs, and vendor services to uphold a high-quality working environment.
  
• Implement and monitor health, safety, and compliance standards in line with local
  regulations.
• Conduct regular property inspections and proactively address operational issues.
  

Member Experience & Community Engagement

• Deliver an outstanding customer experience by fostering a welcoming and
  professional atmosphere.
• Handle member inquiries, onboarding, renewals, and conflict resolution promptly.
  
• Organize networking events, workshops, and community initiatives to enhance member
  engagement and retention.
• Continuously gather feedback and recommend improvements to services and amenities.
  

Leasing, Sales
& Revenue Growth

• Take direct responsibility for tenant/member acquisition, including conducting space tours, engaging prospective tenants, and converting leads into signed memberships or leases.
  
• Drive occupancy growth in line with agreed targets, with support from the company’s marketing and commercial teams.
  
• Maintain an active pipeline of prospective tenants and provide regular updates on conversion progress.
  
• Support revenue growth initiatives across desks, private offices, meeting rooms, and event spaces.
  
• Work closely with the commercial/marketing team to support occupancy targets and revenue growth.
  
• Conduct space tours and assist with closing new members/tenants.
  
• Ensure lease agreements/membership contracts are properly executed and managed.
  
• Track occupancy, desk utilization, meeting room bookings, and other revenue streams.
  
• Recommend and implement strategies to improve profitability (upselling meeting rooms, event spaces, premium offices, etc.)
  

Financial & Administrative Management

• Prepare and manage budgets, track expenses, and optimize operational costs.
  
• Oversee billing, collections, and financial reporting in coordination with the
  finance team.
• Produce regular performance reports including occupancy rates, revenue metrics,
  and member satisfaction.

Team Leadership & Vendor Coordination

• Supervise front desk staff, cleaners, and contractors to ensure service excellence.
  
• Establish clear performance expectations and provide ongoing coaching.
  
• Manage supplier contracts and negotiate favourable terms.
  

Technology & Systems Oversight

• Ensure reliable IT infrastructure including high-speed internet, access control,
  and booking systems.
• Leverage property management and CRM tools to streamline operations.
  

Qualifications & Experience:

• Bachelor’s degree in Property Management, Real Estate, Business Administration,
  Hospitality Management, or a related field.
• Minimum 4–6 years of experience in property management, co-working spaces, with mandatory hands-on experience within a co-working business, hospitality, or commercial real estate.
  
• Proven track record in operations management and customer service excellence.
  
• Strong financial acumen and experience managing budgets.
  
• Knowledge of local property regulations and safety standards is an advantage.
  

Key Competencies:

• Exceptional leadership and interpersonal skills
  
• Strong problem-solving and decision-making abilities
  
• Commercial awareness with a results-driven mindset
  
• Excellent organizational and multitasking skills
  
• High level of professionalism and attention to detail
  
• Ability to thrive in a fast-paced, client-focused environment
  

Preferred Attributes:

• Experience managing flexible workspaces or serviced offices
  
• Sales-oriented with strong negotiation skills
  
• Tech-savvy with familiarity in workspace management platforms
  
• Passion for community building and networking