Qualifications

• Degree in Business, Hospitality Management, or related field
  
• Proficiency in Microsoft Office and relevant sales systems
  
• Minimum 5–7 years’ experience in senior commercial leadership within luxury hospitality
  

Skills & Attributes

• Strong understanding of luxury leisure, MICE, corporate, and distribution ecosystems
  
• Experience managing integrated commercial functions
  
• Strong strategic sales and marketing leadership capability
  
• Strong negotiation and executive level presentation skills
  
• Strong commercial acumen and market awareness
  
• Results-driven and commercially astute
  
• Collaborative leadership style with strong team development skills
  
• Highly results-oriented with a track record of successfully closing high-value deals and converting business opportunities
  
• Strong ability to interpret data, identify trends and create forecasts
  

Strategic Leadership & Planning

• Develop and execute cluster-wide sales & marketing strategies aligned with brand standards
  
• Contribute to annual budgets and commercial plans in collaboration with Revenue Director
  

Sales Leadership & Performance

• Lead and drive sales effectiveness across both properties
  
• Set and monitor sales targets, KPIs, and incentive programs
  
• Ensure achievement of monthly, quarterly, and annual sales objectives
  
• Conduct regular sales performance reviews and pipeline management sessions
  

Marketing & Brand Management

• Direct multi-property marketing campaigns and promotional initiatives
  
• Ensure consistency in brand standards and messaging across the cluster
  
• Oversee development of sales collateral, digital content, and campaigns
  

Public Relations & Communications

• Lead cluster PR strategy, including media relations, advertising, and press releases
  
• Enhance brand visibility and reputation in key source markets
  

Business Development & Partnerships

• Identify and develop new markets, segments, and revenue opportunities
  
• Represent the properties at trade shows, roadshows, and industry events
  

Key Account & Stakeholder Management

• Oversee key accounts and strategic client relationships across properties
  
• Drive revenue growth, ADR optimization and market share expansion across all segments
  
• Review and manage sales contracts and agreements
  

Team Leadership & Performance Management

• Lead, mentor, and develop Cluster Sales & Marketing teams
  
• Conduct performance reviews, coaching sessions, and regular team meetings
  
• Drive a culture of accountability, engagement, and high performance
  

Operations & Systems Management

• Ensure effective use of sales systems, tools, and reporting platforms
  
• Maintain operational excellence in sales processes and procedures
  
• Coordinate participation in brand and multi-property campaigns
  

Market Intelligence & Positioning

• Monitor market trends, competitor activity, and brand positioning
  
• Provide insights to support commercial decision-making in collaboration with Revenue Director.