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Head of Communication and Knowledge Management
Ibadan
• Nigeria
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Description
Required Qualifications and Experience
• Master’s degree in communication, Journalism, Public Policy, International Development, or related field; or Bachelor’s plus substantial leadership experience.
• 10–15+ years in integrated communication with 5+ years leading multi-country teams.
• Proven public affairs/media experience across Africa; crisis and issues management expertise.
• Demonstrated success translating scientific/technical research for policy and practitioner audiences.
• Strong command of digital ecosystems (web CMS/SharePoint/WordPress, analytics, SEO, social, CRM/marketing automation, digital asset management (DAM, Adobe CC).
• Excellent writing/editing; multicultural fluency is an advantage.
Responsibilities
A. Strategy & Leadership
• Develop and execute a 3-year integrated communication strategy aligned to the institutional/corporate strategy, SDGs, AU Agenda 2063, and donor priorities.
• Lead annual communication planning, objectives, and key results (OKRs) /KPIs for corporate, programmatic, and country and regional-level communication.
• Advise the DG/Director for Strategic Planning and senior leadership on reputation, issues management, and stakeholder positioning.
• Oversee the brand architecture, messaging framework, and tone of voice (organization, programs, country offices, and initiatives).
• Maintain brand guidelines, visual identity, and digital asset management (DAM) for photos, video, and templates.
• Oversee multilingual adaptation (e.g., English/French/Portuguese/Swahili) and accessibility standards.
• Lead proactive media relations, including Africa wide and international outlets.
• Coordinate media training and talking points for leaders and scientists.
• Manage reputation issues and crises.
• Translate R&D outputs into policy briefs, technical notes, data stories, infographics, and explainer videos.
• Establish editorial calendars and peer-review/quality assurance workflows with scientists and M&E teams.
• Drive open access, FAIR data, and repository visibility, coordinate outreach for journal publications E. Digital & Web Content
• Coordinate the web and intranet roadmap (information architecture, UX, SEO, analytics, content governance).
• Partner with Resource Mobilization team to develop cases for support, donor reports, and success stories.
• Ensure donor branding and visibility compliance (e.g., FCDO, USAID, EU, AfDB, Gates Foundation, regional governments).
• Design tailored communication packages for country governments, RECs (ECOWAS, EAC, SADC, COMESA), and city/province authorities.
• Organize and manage internal channels (town halls, intranet, staff newsletters, communities of practice).
• Support change communication for institutional initiatives.
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