Educational Qualifications

• Minimum of a bachelor’s degree in psychology, neuroscience, public health, biomedical sciences, or a closely related field.
  
• Master’s degree or postgraduate training in a relevant discipline is an advantage.
  
• Training or certification in project coordination or research management is desirable.
  

Relevant Experience

• Minimum of 3 years’ experience supporting or coordinating research projects, preferably in health, mental health, or biomedical research.
  
• Experience working with multidisciplinary research teams and supporting junior staff.
  
• Working knowledge of research ethics, GCP principles, and institutional research processes.
  
• Experience with project tracking, reporting, and documentation.
  

Personal Characteristics & Behaviour

• Strong organizational and coordination skills.
  
• Clear and professional communication skills (written and verbal).
  
• Attention to detail with a strong commitment to quality.
  
• Ability to work collaboratively and support team performance.
  
• Proactive, solution-oriented, and adaptable to changing project needs.
  
• High ethical standards and respect for confidentiality and participant welfare.
  

Study Planning & Pre-Implementation Coordination

• Support development and maintenance of detailed project plans, timelines, milestones, and task assignments.
  
• Coordinate study pre-implementation activities, including site readiness, logistics, documentation, and onboarding of teams and sites.
  
• Support stakeholder mapping and coordination with research teams, collaborators, vendors, and study sites.
  
• Assist with preparation, tracking, and follow-up of ethics and regulatory submissions through approval.
  

Participant Recruitment & Retention

• Support development and implementation of participant recruitment and retention strategies in collaboration with the study team.
  
• Coordinate development and dissemination of recruitment materials (e.g. adverts, brochures, online content).
  
• Liaise with marketing and communications teams to promote the study and engage potential participants through social media, community outreach, and other channels.
  
• Track, analyse, and report on recruitment and retention data, proposing adjustments to strategies as needed.
  
• Ensure recruitment and retention activities comply with ethical, regulatory, and confidentiality requirements.
  

Study Implementation & Operational Oversight

• Coordinate day-to-day implementation of study activities in line with approved protocols, SOPs, and timelines.
  
• Monitor progress against milestones, identify risks or delays, and escalate issues to the Clinical Trial Manager as appropriate.
  
• Support allocation and utilization of project resources, including staff time, materials, logistics, and procurement.
  
• Support monitoring of project budgets and expenditures in collaboration with finance and the Clinical Trial Manager
  

Team Supervision & Capacity Support

• Provide day-to-day supervision, guidance, and workload coordination for Research Associates and Research Assistants.
  
• Support onboarding and training of project staff on protocols, tools, and reporting requirements.
  
• Monitor task completion and adherence to protocols, providing feedback and support as needed.
  
• Foster a collaborative, accountable, and supportive team environment trackers, and correspondence.
  

Quality Assurance & Project Documentation

• Support implementation of quality assurance and quality control procedures for data collection and documentation.
  
• Review project documentation, data outputs, and reports for completeness and accuracy prior to escalation.
  
• Maintain organized, accurate, and audit-ready project records, including trackers, meeting minutes, and correspondence.
  

Communication, Reporting & Stakeholder Engagement

• Support preparation of routine project updates, progress reports, and internal dashboards.
  
• Coordinate project meetings, including agenda preparation, documentation of action points, and follow-up.
  
• Serve as the primary operational liaison between project teams and the Clinical Trial Manager.
  
• Support communication with collaborators, partners, and service providers as delegated.
  

Study Close-Out & Learning

• Support completion and organization of study close-out documentation and deliverables.
  
• Assist with reconciliation of project activities, outputs, and expenditures.
  
• Contribute to lessons-learned processes and documentation of best practices.
  
• Support dissemination activities as required (reports, presentations, briefs).