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Seniority (Administrative, clerical)
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Church of Jesus Christ of Later Days Saints
Non-profit + 1 more
Description
Qualifications
- Must be worthy of a Temple Recommend
- Bachelor's degree or Diploma in Travel & Tourism, Business Administration, International Relations, or a related field.
- Strong understanding of visa application procedures, travel documentation, and immigration policies.
- Familiarity with airline ticketing, itinerary planning, and travel booking systems.
- Excellent interpersonal, collaboration, and communication skills, with a strong emphasis on customer service.
- High level of integrity and ability to maintain confidentiality when handling sensitive documents and information.
- Strong problem-solving skills with the ability to anticipate travel-related challenges and provide solutions.
- Ability to work under pressure, prioritize multiple tasks, and meet strict deadlines.
- Detail-oriented, organized, and able to manage multiple customer requests and assignments efficiently.
- Ability to work independently while contributing to the team’s strategic goals.
- Experience using travel management software and digital tools for visa and ticketing processing.
- Knowledge of international travel regulations, embassy procedures, and foreign affairs policies.
Responsibilities
- Assist with clerical tasks such as filing, scanning, and organizing travel-related documents (e.g., passports, visas, flight itineraries).
- Compile visa application packets, verify accuracy of submitted materials, and create schedules for visa interview appointments.
- Input and update travel information in organizational systems or databases.
- Coordinate and communicate with missionaries, families, priesthood leaders, and other stakeholders regarding travel plans.
- Arrange visa interviews, ground transportation pickups, and any necessary preparatory briefings for missionaries.
- Track the status of visa applications and make follow-up calls to immigration/travel vendors as needed.
- Travel Research for different countries, airfare options, or accommodation availability.
- Prepare onboarding materials for missionaries related to travel policies and cultural expectations in their destination countries.
- Maintain a detailed log of travel activities, expenses, and documents for auditing or reporting purposes.
- Offer a point of contact for questions or concerns from missionaries and families related to travel plans.
- Assist in managing unexpected travel disruptions or emergencies, ensuring affected missionaries receive timely help.
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