The Food and Agriculture Organization
Regional Operations Specialist
Nairobi • Kenya
Closed for applications
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Industry (Business, strategic management)
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Seniority (Business, strategic management)
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SMEP Microfinance Bank Limited
Banking + 2 more
Description
Reporting to the Relationship Manager – Business Development (Zonal Leader) the Job holderwill be responsible for steering the Branch into high level of performance through properpeople management strategies, high business generation, people management andchampioning a customer-centric culture at the Branch.
Qualifications
➢ A Bachelor’s degree in any Business-related field
➢ Professional qualifications in Credit Management (CCP) and/or Diploma in Banking
will be an added advantage.
➢ Must be adept in ICT, and working knowledge of T24 will be an added advantageResponsibilities
➢ Take the leadership role at the Branch and mentor the Branch staff towards the
achievement of the Banks’ Mission, Vision and the Banks’ Strategic Objectives.
➢ Ensure achievement of set targets in Customer Service, Customer Retention, Deposits
growth, growth in quality Loan Portfolio.
➢ Develop and maintain critical relationships at the Branch to enhance business
Development
➢ Enhance relationships with SME’s, High Net worth Individuals, Churches and
Institutions to grow business.
➢ Maintain a balanced portfolio on Church, SME, and Retail and Corporate deposits.
➢ Implement strategies on penetration of business segments, markets and sectors.
➢ Ensure growth of non-funded income business including transactional, alternate and
direct banking business.
➢ Ensure staff productivity is maintained through support, mentorship, and TAT and
customer service.
➢ Ensure compliance with both internal and external regulatory requirements.
➢ Working closely with risk and compliance units to ensure effective controls to mitigate
against business risks associated with Business.Start hiring with Fuzu
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