Qualifications

• Bachelor’s degree in Hospitality, Restaurant Administration, Business, or related field.
  
• 4+ years’ managerial experience in Food & Beverage or hospitality operations.
  
• Strong communication, interpersonal, and analytical skills.
  
• Highly organised—able to multitask, prioritise, and manage complex projects with grace.
  
• Crazy affinity for learning.
  
• Flexibility to work late nights, weekends, holidays.
  
• A team-centred mindset with the ability to work independently when needed.
  
• Must have successfully managed a stand-alone bar and restaurant with unbelievably high turnovers!
  

Brand & Experience Leadership

• Own the outlet’s vibrancy; events, partnerships, ambience, and guest engagement.
  
• Bring fresh, exciting ideas to life—concepts, promotions, entertainment collaborations, and seasonal campaigns.
  
• Work with Marketing to tell compelling stories across digital and social platforms.
  

Revenue & Performance Excellence

• Lead outlet P&L, menu engineering, and revenue-boosting strategies.
  
• Deliver four+ standout promotions per year across digital and inhouse channels.
  
• Track REVPASH, APC, guest spend, and booking patterns to drive continuous growth.
  
• Partner with Operations, F&B, Sales, and the Executive Chef to maximise yield and elevate the dining experience.
  

Event & Experience Curation

• Oversee décor, layout, signage, and event setups to ensure brand-perfect execution.
  
• Craft captivating event descriptions for web and social use.
  
• Prepare monthly ROI, revenue, trend, and competitor analysis reports.