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Copia Kenya
CLOSEDTelesales Operations Manager
Ruiru, Kenya
Closing: Nov 8, 2023
This position has expiredPublished: Nov 2, 2023 (2 months ago)
Job Requirements
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Job Summary
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Qualifications
- Bachelor in Management, Retail, Marketing
- 2-4 year of Buying/Merchandising experience
- Experience working with a team
- Experience with corresponding categories is a plus
- Experience in managing business relationship with several customers or suppliers
- A team player
- Ability to work autonomously
- Communication skills
- Comfortable with numbers
- Ability to plan and prioritize
- Knowledge of market trends
- Adaptable & good analytic skills
- Comfortable with IT systems
Responsibilities
Qualifications
- Bachelor in Management, Retail, Marketing
- 2-4 year of Buying/Merchandising experience
- Experience working with a team
- Experience with corresponding categories is a plus
- Experience in managing business relationship with several customers or suppliers
- A team player
- Ability to work autonomously
- Communication skills
- Comfortable with numbers
- Ability to plan and prioritize
- Knowledge of market trends
- Adaptable & good analytic skills
- Comfortable with IT systems
Category
- Analyze category performances in term of sales, growth, margin, and inventory by format as per schedule per format
- Measure the category performance per format against budget
- Propose corrective action plans in terms of items, brands, suppliers, displays and promotions
- Gather item and range evolution proposals from suppliers and submit the selected ones matching the range strategies to the Format team
- Conduct market surveys as per schedule
- Perform Range performance reviews per format as per schedule to identify items (new and existing), brands (new and existing), and suppliers (new and existing) evolution.
- Ensure that Item master is updated with the latest information
Supplier
- Analyze suppliers performances in terms of sales, growth, margin, service level, availability, and inventory by format as per schedule per format
- Measure the suppliers performances per format against yearly objectives and commitments
- Propose corrective action plans
- Gather the best assortment evolution proposals from suppliers to answer Format Teams objectives
- Ensure that new item listing and items delisting rules are duly applied by teams
- Ensure suppliers’ yearly objectives for trading terms are defined for assigned suppliers
- Manage the planning of the yearly trading terms negotiations and the follow up of their results
- Manage the planning and implementation of regular supplier meetings and performance reviews and guarantee the results
- Ensure that COPIA obtains the purchasing conditions.
- Purchase price
- Payment terms
- Rebates and discounts
- Purchase price
- Source items as per Format team direction
- Engage suppliers to give COPIA new items and exclusive items
- Guarantee efficient and timely response to stores availability issues
- Timely share information on the Suppliers’ Portal following Merchandise Manager’s instructions
Promotions
- Engage suppliers to collect promotion items objectives as well as receive propositions, innovations and exclusivity per format and for all formats
- Ensure COPIA receives the best promotion propositions
- Ensure that Suppliers' promotion plans are aligned to support each format's promotion plans.
- Monitor Promotion performance reviews on past promotion and propose improvements to Format team for selection
- Timely communicate suppliers’ propositions to Format teams
Inventory
- Define and implement Purchase Plans with assigned Suppliers for all item types
- Ensure that inventories are within parameters in order to guarantee availability and achieve company’s stock days objectives
- Ensure that ordering and delivery schedules of assigned suppliers are timely maintained
- Ensure that Service Level is timely monitored and suppliers engage with corrective actions accordingly
- Suggest stock decrease action plans when a category’s stock days go over the accepted limit
Pricing
- Obtain optimal buying conditions from assigned suppliers for sensitive items per format
- Do not accept suppliers’ price increase without validation
- Ensure that required local assortment is timely sourced for new depot opening
- Ensure that store opening promotions are timely finalized for new depot opening
- Ensure that special conditions for depot opening are finalized with suppliers
- Ensures that products reached depot timely
Team development
- Facilitate category and supplier action plan meetings
- Provide support to team members when needed
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