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BBOXX LIMITED

Junior Repair Technician - Ruiru

Ruiru, Kenya

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BBOXX LIMITED

Customer Service Call Agent

Ruiru, Kenya

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BBOXX LIMITED

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Junior Repair Technician - Ruiru

Closing: Jun 30, 2022

Closing today

Published: Jun 23, 2022 (7 days ago)

Job Requirements

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Work experience:

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Job Summary

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Role Brief:

The repair technician will report to the Repair Supervisor and will be responsible for repair and refurbishment processes.

What we are looking for:

  •  Higher national diploma or diploma in electrical and electronic engineering or any other relevant qualifications.
  •  NITA/ERC T2 certification will be considered as an added advantage
  •  Experience of 1 year in electronics repair (e.g., home appliances)
  •  Problem solving skills and ability to understand new concepts
  •  Proficiency in Microsoft software Possesses a proficiency certificate/ICDL in Microsoft office suite
  •  Resilient to stress with a positive attitude
  •  Excellent oral and written communication skills as well as the ability to follow instructions
  •  Has good analytical & time management skills


Responsibilities


Role Brief:

The repair technician will report to the Repair Supervisor and will be responsible for repair and refurbishment processes.

What we are looking for:

  •  Higher national diploma or diploma in electrical and electronic engineering or any other relevant qualifications.
  •  NITA/ERC T2 certification will be considered as an added advantage
  •  Experience of 1 year in electronics repair (e.g., home appliances)
  •  Problem solving skills and ability to understand new concepts
  •  Proficiency in Microsoft software Possesses a proficiency certificate/ICDL in Microsoft office suite
  •  Resilient to stress with a positive attitude
  •  Excellent oral and written communication skills as well as the ability to follow instructions
  •  Has good analytical & time management skills


Description of tasks:

  • Diagnose issues using flowcharts & Bboxx online guides
  •  Replace parts using standard workshop tools
  •  Use Bboxx specific tools to re-programme control units
  •  Use Bboxx software to record repair and refurbishments
  •  Record all spare parts used
  •  Discuss issues with product support
  •  Use a root cause analysis framework to communicate clearly
  •  Regularly tidy the refurbishment area
  •  Make suggestions for processes improvement
  •  Share best practices on how to repair Bboxx products


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