Published

Customer Service Assistant Jobs in Kenya

32

jobs

Peach Tech Limited

Sales Associate - Buyer Facing

Nairobi, Kenya

AAA Growers

Sales Officer - VEG

Nairobi, Kenya

Cytonn Investments

Legal Internship

Nairobi, Kenya

Ital Global

Customer Service & Billing Officer - Reliever (Hospital )

Nairobi, Kenya

N1 Partners

Only on Fuzu

Call Center Specialist

Nairobi, Kenya

Pesa pal

Business Development Manager

Nairobi, Kenya

Marie Stopes Kenya

Sales Assistant

Eldoret, Kenya

Ital Global

Sales Executive & Admin - Events ( Mombasa)

Mombasa, Kenya

Peach Tech Limited

Sales Associate - Seller Facing

Nairobi, Kenya

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Superior Homes Kenya

Estate Administrative Assistant

Nairobi, Kenya

Sales Associate - Buyer Facing

Closing: Apr 3, 2024

5 days remaining

Published: Mar 28, 2024 (1 day ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Requirements:

The individual should:

  • Possess strong communication skills (both verbal and written).
  • Have strong relationship building, networking, and negotiation skills.
  • Have a deep understanding of the industry and the competitive landscape.
  • Be a good collaborator and work well with internal and external teams.


Responsibilities

Requirements:

The individual should:

  • Possess strong communication skills (both verbal and written).
  • Have strong relationship building, networking, and negotiation skills.
  • Have a deep understanding of the industry and the competitive landscape.
  • Be a good collaborator and work well with internal and external teams.


Car Sales:

  • Negotiate and close car sales with clients by:
    • Understanding customer needs, educating clients on our products and services, and advising them on what best suits their needs.
    • Converting potential leads into active customers.
    • Result: High customer satisfaction, deep knowledge of vehicles, successful car sales.
  • Collect and input data into various trackers/CRM and information banks provided by the company.
    • Result: Data is accurately and timely collected in trackers.
  • Collaborate with the sales team and other departments such as Finance, Car Care, Product, Customer Experience, and Marketing to increase sales and company growth.
    • Result: Strong collaboration across teams.

Relationship Management:

  • Build and maintain trusting relationships with customers throughout their journey at Peach by:
    • Approaching potential customers and building trusting relationships.
    • Understanding customer needs and developing plans to address them.
    • Resolving customer complaints quickly and effectively.
    • Owning all customer communication and proactively sharing information.
    • Aiming to preserve customers by upselling and cross-selling our products/services with assistance from the customer experience and car care team.
    • Result: Strong customer relationships, active and transparent communication with clients, successful take rates on vehicles.


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