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Seniority (Education, academic)
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Strathmore University
Education + 1 more
Description
Minimum Academic Qualifications:
- Diploma or Certificate in Food & Beverage Service, or a related field from a recognized institution.
Experience:
- At least 1 year of experience in a similar role
Responsibilities
Food and Beverage Service
- Greet and attend diners courteously and take food or drink orders as required.
- Serve meals and beverages promptly and accurately according to university standards.
- Clear tables and reset them for the next service.
Customer Care
- Respond to customer inquiries and handle complaints or issues politely, escalating where necessary.
- Maintain a positive and welcoming dining environment for students, staff, and visitors.
Cleanliness and Hygiene
- Ensure cleanliness and proper arrangement of tables, chairs, cutlery, and service counters before and after meals.
- Adhere to hygiene and sanitation regulations during food handling and table service.
Event Support
- Assist in the setup and service of special functions, meetings, or catered events as directed.
- Support buffet and banquet-style services by replenishing food items and maintaining presentation.
Stock and Inventory Support
- Inform supervisors of low-stock items such as condiments, napkins, and tableware.
- Assist in the proper handling and storage of service tools and utensils.
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