Requirements

• Registered Nurse with current licensure with the Nursing Council of Kenya
  
• Bachelor of Science Degree in Nursing (B.Sc. in Nursing)
  
• Minimum of 5 years clinical nursing experience in acute care hospital.
  
• Basic Life Support (BLS)
  
• Demonstrate expert knowledge and skills in area of responsibility
  
• Demonstrates leadership and management skills.
  
• Displays professionalism in all areas of work
  
• Effective communicator at both operational and interpersonal settings
  

ADMINISTRATIVE DUTIES

• Leads the team in formulation, implementation and evaluation of annual goals and objectives in accordance with departmental and Hospital strategic objectives.
  
• Fosters pleasant working environment through motivational leadership style to enhance job satisfaction amongst the staff.
  
• Demonstrates effective counseling and coaching strategies in a diverse workforce setting
  
• Leads the team in development, implementation and review of policies, procedures, protocols, and care guidelines based on international standards
  
• Participates in the budget process and ensures unit based control of operational costs based on institutional targets
  
• Networks and collaborative with other stakeholders in patient care
  
• Participates in hospital activities as appropriate
  

CLINICAL PRACTICE

• Ensures that the assigned unit meets regulatory and accreditation requirements.
  
• Continuously initiates innovative and evidence based strategies to improve quality of patient care
  
• Leads the team in evaluation of care and outcomes through Root Cause Analysis of incidences, Mortality and Morbidity discussions, and clinical indicators
  
• Employs effective change management strategies to support staff in enhancement of safe patient care
  
• Promotes nursing research and acts as a resource person for staff Leads the team in CQI projects, Clinical Care Program certification (CCPC) and ensures multidisciplinary participation
  

STAFF MANAGEMENT

• Is responsible for the recruitment, selection, orientation and on- going training of the Nursing team
  
• Ensures staff acquire and maintain the relevant skills, knowledge and competencies appropriate for the unit
  
• Undertakes performance reviews of staff and develops action plans to ensure individual staff growth.
  
• Provides effective supervision to nursing staff, and utilizes learning opportunities for their development
  
• Ensures staff coverage and skill mix for safe and effective patient care
  
• Develops and implements nursing retention strategies to reduce turn-over of nursing staff
  

CUSTOMER CARE

• Designs proactive and innovative ways to enhance customer satisfaction
  
• Monitors staff and client satisfaction with services in assigned unit and takes appropriate action to close gaps
  
• Respond to client complaints in a timely manner by solving the problem or alerting the relevant persons.
  
• Escalates client issues to the appropriate persons