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Seniority (Project, program management)
© Fuzu Ltd
Tatu City
Real estate
Description
Requirements
- Bachelor’s degree
- Proven experience in facilities or security management, preferably within a BPO or PCI-regulated environment
- Compliance Knowledge: Familiarity with Kenya’s Data Protection Act and Public Health Act regarding food handling.
- Ability to navigate and manage security systems (CCTV, Biometrics) and basic facility maintenance oversight.
Responsibilities
1. Physical Security & Access Control
- Enforcement: Oversee the daily enforcement of Physical Security Guidelines, ensuring all zones are accessed only by authorized personnel.
- Search & Compliance: Supervise security guards in performing mandatory bag checks and enforcing the "Prohibited & Controlled Items" list (e.g., managing the ban on personal phones in Production zones).
- Key Management: Maintain strict control over physical keys and support with locker assignments.
2. Facilities & Vendor Management
- Opening/Closing: Ensure the facility follows strict daily opening and closing procedures to maintain site integrity.
- Contractor Oversight: Act as the primary point of contact for all contractors (cleaning, pest control, maintenance), ensuring they are pre-registered, escorted in restricted zones, and follow work-order protocols.
- Catering Logistics: Coordinate with food vendors to ensure hygienic delivery and storage of meals across all shifts, monitoring the cleanliness of break-out and kitchen areas.
- Clean Desk Policy: Conduct periodic inspections to ensure adherence to Media, Document, and Clean Desk standards, reporting non-compliance to management.
3. Health, Safety & Emergency Response
- Emergency Readiness: Lead the coordination of quarterly fire and emergency drills, ensuring all marshals and first-aiders are trained and headcounts are accurately recorded
- Incident Reporting: Serve as the primary point of contact for escalating security or facility incidents, documenting root causes and corrective actions.
- Community Liaison: Manage and resolve neighbor-related complaints professionally, documenting all interactions and implementing preventive measures.
4. Transportation Coordination
- Route Management: Oversee daily staff transport scheduling, ensuring efficient route mapping and timely pick-ups/drop-offs for both day and night shifts.
- Vendor Performance: Monitor transport vendor adherence to safety regulations and professional conduct, reviewing trip logs for monthly cost control.
5. Facilities Maintenance
- Inspection: conduct periodic inspections of the premises to ensure all issues are proactively picked for resolution
- Schedule for reactive and planned preventative maintenance of critical installations.
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