Java House Africa Ltd
Customer Experience & Marketing Intern (Delivery & Digital Platforms)
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Seniority (Restaurant, hospitality, travel)
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The Nairobi Club
Restaurant + 2 more
Description
Nairobi Club is seeking a dynamic and experienced Membership & Marketing Officer to drive membership growth, strategic partnerships, social media engagement and brand visibility.
📍 Location: Upperhill, Nairobi
▪ Exceptional leadership and a clear sense of direction.
▪ Detail-oriented and capable of delivering high-quality outputs.
▪ Excellent interpersonal skills to build strong rapport with others.
▪ Ability to effectively communicate timelines and project progress with
both internal and external management.
▪ A start-up personality: entrepreneurial, ambitious, independent, detailoriented, proactive, flexible, and resilient.
▪ Excellent problem-solving and analytical ability in cross-functional and
multi-cultural environments; able to define problems, collect relevant
data, extract meaning and draw valid conclusions.
▪ Proven ability to work as part of a management team to develop and
implement strategy in a member’s club will be an added advantage.
▪ Practical experience in the application of digital marketing and socialResponsibilities
▪ Work with the CEO to develop and implement membership recruitment strategies.
▪ Work with the CEO to develop and implement membership recruitment strategies.
▪ Deliver an excellent level of service to members, ensuring well-informed and prompt
responses to membership enquiries, cost efficiency and Member Database system
efficiency.
▪ Lead the marketing function and identify, analyze, and implement new business
growth opportunities.
▪ Implement the Club's marketing vision and strategy in line with the
strategic plan.
▪ Conduct market intelligence exercises to benchmark the Club's services/products
against competitors.
▪ Implement marketing, advertising and promotional tasks and carry out effective
management of the marketing, advertising and promotional activities of the Club.
▪ Onboarding sponsorships and strategic partners for the Club's various
sections and activities.
▪ Driving revenue growth extensively.
▪ Developing and managing the annual events calendar while securing sponsorships.
▪ Enhancing the Club's brand visibility and market presence through strategic
marketing, partnerships, and promotional initiatives.
▪ Generate and implement new product development plans including revamping
Branded Club merchandise and souvenirs.
▪ Promote Events: Collaborate with others to create promotional materials
for events, such as flyers and posters.
▪ Send out e-invites, invoices, reminders, and follow up on event payments.
▪ Develop a thorough knowledge of the member database system.
▪ Ensure effective communication of weekly/monthly events to members.
▪ Manage social media: Create and maintain social media accounts
and post engaging content.
▪ Ensure that the quality and content of the quarterly newsletter are
consistent, exciting and engaging.
▪ Any other duties as may be reasonably expected, and which are
commensurate with the level of the postSend your application through the Email provided
Subject line:Nairobi ClubMembership & MarketingCoordinator Application
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