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Assistant Manager, Consumer Collections

Closing: Jan 30, 2023

This position has expired

Published: Jan 24, 2023 (8 days ago)

Job Requirements

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Work experience:

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Job Summary

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Managing the assigned portfolio at risk while implementing suitable debt management strategies so as to minimize impairment. A clearly defined strategy for following up and returning the accounts to full performing status must be documented on each name.

Ideal Job Specifications

  • University degree Upper 2nd Class Honors or 3.0 GPA

Professional:

  • Computer literate
  • Relevant professional qualification in Banking, Risk Management and Law an added advantage.
  • Legal knowledge is highly desirable

Desired work experience:

  • At least 4 years work experience in a bank or financial services institution of which at least 2 years should have been in remedial management (Debt Collections and/or Recoveries).


Responsibilities

Managing the assigned portfolio at risk while implementing suitable debt management strategies so as to minimize impairment. A clearly defined strategy for following up and returning the accounts to full performing status must be documented on each name.

Ideal Job Specifications

  • University degree Upper 2nd Class Honors or 3.0 GPA

Professional:

  • Computer literate
  • Relevant professional qualification in Banking, Risk Management and Law an added advantage.
  • Legal knowledge is highly desirable

Desired work experience:

  • At least 4 years work experience in a bank or financial services institution of which at least 2 years should have been in remedial management (Debt Collections and/or Recoveries).


Daily management of assigned portfolio of facilities in default between 1-90 days and/or not yet downgraded:
 Collection of past due amounts from funded accounts.

 Monitoring telephonic collections deliverables

 Analysis of credit default risk including watch accounts and implementing appropriate rehabilitation options.

 Implementing appropriate exit strategies

 Analysis of accounts in past due, raising red flags and recommending to the Bank through the supervisor, exit or rehabilitation strategies, and in case of discount/waiver request, can recommend discount or waiver not exceeding 20% of the total exposure of an account.

 Taking action to minimize monthly impairment charges from bad loans.

 Analyzing and recommending capitalization and restructure requests for approval, including those above the limit of direct reports.

 Reviewing restructure requests and other exit strategies from direct reports and recommending approval/decline Negotiating with clients and coming up with suitable exit strategies for delinquent accounts within assigned portfolio.
 Monthly downgrading/classification of accounts: reviewing delinquent accounts recommended by direct reports to be placed on lock-up (classified/downgraded) and those to be exempted.

 Liaising with and co-opting the assistance of all Business Units as may be necessary to arrange recovery of arrears accounts.

 Working and liaising with external agencies

 Taking appropriate actions as per the applicable process flow

 Foreclosure (security realization) processing as appropriate

 Participating in court litigations or arbitration on behalf of the bank as may be called upon

 Analyzing credit default risk in light of potential shocks in the industry and recommending appropriate actions.

 Authorization of transactions done by direct reports

 Expense Control goals.

 Conducting scheme reviews

 Any other duty as may be assigned by the supervisor


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