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Credit Controller / Accounts Receivable (CCP - K)

Closing: Jan 18, 2023

This position has expired

Published: Jan 11, 2023 (19 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

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Responsible for ensuring that distributors/clients are properly billed for goods provided by collaborating with the sales team and depots. Ensure that the correct amounts are collected in a timely manner, verified and transactions recorded and account discrepancies are resolved. Performs other tasks to secure client payments. Collaborates with the sales team and depot managers.
Skills

Key Skills and Competencies:

+ Degree in accounting, finance, business administration or any other related field

+ Certified Credit Professional (CCP-K)

+ Certified Public Accountant (K)

+ More than 2 years experience in a similar position

+ Proficient with industry-standard accounting software HansaWorld

+ Working knowledge of database and spreadsheet software, such as MySQL and Excel

+ Relevant experience using modern communication systems, including email and phone systems

+ Expert-level experience using productivity tools, such as Microsoft Office Suite

+ Strong communication skills and the ability to handle potential tense interactions with clients whilst displaying a friendly and confident manner

+ Desire and ability to work collaboratively with others to accomplish daily goals

+ Ability to communicate well with a diverse range of people.

+ Ability to understand and translate complex information in order to give clear helpful explanations to customers.


Responsibilities
Responsible for ensuring that distributors/clients are properly billed for goods provided by collaborating with the sales team and depots. Ensure that the correct amounts are collected in a timely manner, verified and transactions recorded and account discrepancies are resolved. Performs other tasks to secure client payments. Collaborates with the sales team and depot managers.
Skills

Key Skills and Competencies:

+ Degree in accounting, finance, business administration or any other related field

+ Certified Credit Professional (CCP-K)

+ Certified Public Accountant (K)

+ More than 2 years experience in a similar position

+ Proficient with industry-standard accounting software HansaWorld

+ Working knowledge of database and spreadsheet software, such as MySQL and Excel

+ Relevant experience using modern communication systems, including email and phone systems

+ Expert-level experience using productivity tools, such as Microsoft Office Suite

+ Strong communication skills and the ability to handle potential tense interactions with clients whilst displaying a friendly and confident manner

+ Desire and ability to work collaboratively with others to accomplish daily goals

+ Ability to communicate well with a diverse range of people.

+ Ability to understand and translate complex information in order to give clear helpful explanations to customers.


  • Record all cash, cheque and MPesa transactions made.

  • Manage the recovery of debt/loans with distributors/customers by telephone

  • Deliver excellent customer service through handling a range of customer enquiries by telephone and correspondence.

  • Effectively and professionally handling enquiries from customers, whilst ensuring compliance with processes and attention to detail.

  • Develop and monitor a credit control system in collaboration with sales, marketing, finance and company directors.

  • Working closely with the depots to ensure proper debtor management

  • Establish policies that follow customer service best practices while ensuring customers submit payments on time.

  • Check distributors/customer credit reports and communicate decisions to the CFO in a timely manner.

  • Communicate payment plans and set loan terms and conditions with the customer

  • Maintain debtor records, conduct regular analysis of the credit-control system and implement changes as needed to reduce bad debts.

  • Report any payment issues to management.

  • Identify and follow up on overdue invoices and payments and implement company collections procedures as necessary.

  • Look for ways to improve debt collection processes.


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