PalmPay
Operations Support Officer
Lagos • Nigeria
Closed for applications
Ascentech Services Limited
Outdoor Sales Representative
Lagos • Nigeria
Closed for applications
Ascentech Services Limited
HR Manager
Lagos • Nigeria
Closed for applications
Ascentech Services Limited
3D Graphic Designer
Lagos • Nigeria
Closed for applications
Ascentech Services Limited
Government Liaison Officer (Legal, Banking and Policy)
Lagos • Nigeria
Closed for applications
Ascentech Services Limited
Business Champion
Lagos • Nigeria
Closed for applications
Ascentech Services Limited
Admin Officer
Lagos • Nigeria
Closed for applications
Ascentech Services Limited
HIAB / Lorry Loader Driver
Lagos • Nigeria
Closed for applications
Ascentech Services Limited
Corporate Sales Manager - Victoria Island
Lagos • Nigeria
Closed for applications
Get personalised job alerts directly to your inbox!
Ascentech Services Limited
Cleaner
Lagos • Nigeria
Closed for applications
Top cities with open vacancies
Jobs in Lagos, Jobs in Apapa, Jobs in Ikoyi, Jobs in Abuja, Jobs in Port Harcourt, Jobs in Surulere, Jobs in Ota, Jobs in Ikeja, Jobs in Oshodi, Jobs in Kano, Jobs in Ikorodu, Jobs in Ibadan, Jobs in Uyo, Jobs in Shomolu, Jobs in Sagamu, Jobs in Owerri, Jobs in Osogbo, Jobs in Onitsha, Jobs in Lokoja, Jobs in Kaduna, Jobs in IfakoCompanies hiring now
Alan & Grant, Ascentech Services Limited, Dangote Group, First Bank of Nigeria Limited, Venite UniversityProfession
Accounting, finance, banking, insurance,Administrative, clerical,Agriculture, fishing, forestry, wildlife,Business, strategic management,Customer support, client care,Design, arts,Electrical engineering,Engineering, architecture,Food, nutrition,General management, leadership,Human resources,Information technology, software development, data,Installation, maintenance, repair,Legal,Manufacturing, operations, quality,Mechanical engineering,Media, communications, languages,Medical, health,Project, program management,Research, academy,Sales, marketing, promotion,Security,Skilled, manual labor,Teaching, training,Telecommunications,Transportation, logistics, driving,
Industry
Aeronautics,Banking, microfinance, insurance,Communications, media, radio, tv,Consulting, business support, auditing,Education, academic,Energy, utilities, environment,Finance & FinTech,Financial Services,Health care, medical,Manufacturing,Non-profit, social work,Restaurant, hospitality, travel,Retail, wholesale, FMCG,Telecommunications,Transportation, logistics, storage,
© Fuzu Ltd
PalmPay
Financial Services
Description
- Bachelor’s, HND and OND Degree in Business, Marketing, Finance, or a related field.
- Minimum of 1–2 year's experience in sales, customer service, or fintech (BNPL or POS experience is an advantage).
- Strong communication, negotiation, and interpersonal skills
- Proficiency in Microsoft Office tools (Word, Excel) and CRM platforms
- Excellent problem-solving and customer-handling skills
- Self-motivated, result-oriented, and a good team player
- Familiarity with fintech products and the Nigerian digital payment ecosystem is a plus.
Responsibilities
- Receive NEW/TOP Dealer data from BI and populate the working sheet.
- Reach out to Dealers via phone call or whatsapp message / calls.
- Follow the NEW/TOP Dealer workflow process to engage each dealer and get the required feedback.
- Escalate to manager urgent issues received or raised by NEW/TOP dealers via whatsapp or phone call.
- Ensure each data point is populated with detailed information.
- Reach out twice daily to unreachable Top Dealers via whatsapp or text if they are unable to reach them via phone call.
- Share the support form with NEW/TOP Dealer who require to send more detailed support feedback at a later time.
- Monitor and update the support tracker with relevant milestones for each Top Dealer supported.
- Ensure that issues raised are resolved within SLA of 3 working days or escalated.
- Handle customer inquiries, complaints, and feedback promptly and professionally.
- Ensure compliance with company policies, data protection rules, and financial service regulations.
- Conduct periodic follow-ups to ensure for Sales and reduction of overdue.
Start hiring with Fuzu
Recruit better talent faster - on your own or with our support.
Explore recruitment platformJob search tips from Fuzu
Selected articles on cover letters, CV structure, and interview preparation.