6–8 years of progressive HR or Employee Relations experience, including direct case management in a complex or regulated environment.

Strong knowledge of labor laws and employment practices across multiple geographies (experience within Africa is an advantage).

Proven experience managing investigations, conflict resolution, and policy enforcement.

Provide expert guidance on disciplinary actions, grievances, investigations, and terminations, ensuring compliance with local labor laws and internal policies.

Act as a strategic consultant to leadership teams, identifying systemic issues and recommending proactive interventions to minimize ER risks.

Analyze ER trends, patterns, and case data to identify root causes, drive preventive strategies, and inform policy updates.

Partner with the Head of Employee Relations to design, review, and implement employee relations frameworks, policies, and toolkits across entities.

Build ER capability across the People Team and business leaders through coaching, education, and practical toolkits.

Support change management initiatives and culture programs that foster open communication, inclusion, and psychological safety.

Lead or support sensitive investigations involving complex or high-risk matters, ensuring due process and confidentiality throughout.