East African Crude Oil Pipeline (EACOP) Project
Stakeholder Engagement Coordinator
Closed for applications
East African Crude Oil Pipeline (EACOP) Project
Stakeholder Engagement Supervisor
Closed for applications
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Seniority (Business, strategic management)
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Finance Trust Bank
Banking + 2 more
Description
Minimum educational and technical competence requirements:
- Bachelors degree in any field or its equivalent in any relevant discipline.
- A post graduate or professional qualification (e.g. MBA, ACCA, CPA,Certificate in Risk Management) will be an added advantage.
- A minimum of 5 years in a credit dispensing role with proven performance.
- Experience in Business Banker or SME Officer roles is an added advantage.
- Leadership skills
- Good personal & presentation skills
Responsibilities
Customer Acquisition & Business Growth
- Identify potential customers and market credit products to drive growth in loans and deposits.
- Achieve balance sheet, revenue, and profitability targets in line with the business plan.
- Drive growth of the Loan portfolio
Portfolio Quality Management
- Manage the allocated loan portfolio to maintain a high-quality asset book.
Client Relationship Management
- Enhance acquisition, retention, and growth of customers through proactive engagement.
- Conduct field visits and document call reports to monitor customer interactions.
Risk & Compliance
- Ensure strict adherence to the Bank’s internal operational guidelines and regulatory standards.
- Lead credit committee meetings for efficient credit operations.
- Verify authenticity and completeness of loan documentation and collateral security.
- Ensure safe storage of collateral in a fireproof safe under dual control.
Credit Operations
- Portfolio Planning: Plan, review, and monitor strategies for loan portfolio growth.
- Credit Appraisal: Review proposals, appraise, and authorize disbursements as per policy.
- Credit Monitoring: Track all disbursed loans to maintain portfolio.
Partnership Management
Ensure timely submission of claims and returns (e.g., EADB, ACELI, aBi Finance) as per required frequency.
Digital & Alternate Channels
- Onboard customers onto digital platforms (Internet Banking, Mobile Banking, Agent Banking).
Customer Experience
- Deliver superior service and engagement to enhance customer satisfaction.
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