Uganda Electricity Distribution Company Limited (UEDCL)
Billing Assistant – Revenue Protection
Kampala
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Uganda Electricity Distribution Company Limited (UEDCL)
Energy + 2 more
Description
Requirements
•
Bachelor’s degree in finance, Statistics, Accounting, Business Administration, or any related field
•
At least 1–3 years of experience in billing, revenue assurance, or finance operations (preferably in utilities or service industries).
SKILLS & COMPETENCIES
•
Strong numerical and analytical skills
•
High level of accuracy and attention to detail
•
Good understanding of the billing systems and financial processes
•
Strong organizational and time management skills
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Good communication and interpersonal skills
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Problem-solving and critical thinking abilities
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Integrity and high ethical standards
Proficiency in Microsoft Office applications, especially ExcelResponsibilities
Billing, Account Adjustments & Account Management
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Process adjustments and corrections to erroneous bills to ensure accurate customer billing
•
Offer billing support services to the Area Offices whenever requested.
•
Handle VAT deemed adjustments in line with applicable tax regulations
•
Make debt adjustments (amortization) to customer accounts in support of revenue collection efforts.
•
Post charges and carry out payment reversals based on approved requests and supporting documentation
•
Process emergency token requests and token related adjustments in compliance with the revenue management process.
•
Process mispost requests and ensure accurate reallocation of payments
Revenue Protection Support
•
Analyze customer consumption trends and correct any identified billing anomalies, irregular consumption, and revenue leakages
•
Maintain proper documentation for all adjustments and account interventions
Data Management & Reporting
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Maintain accurate and up-to-date customer billing and adjustment records
•
Reconcile billing adjustments with system reports and field data
•
Prepare periodic reports on adjustments, reversals, and recovered revenue
Compliance & Controls
•
Ensure all billing adjustments comply with company policies and regulatory requirements
•
Adhere to internal controls to prevent fraud, errors, and revenue loss
•
Maintain confidentiality and integrity of customer and financial informationStart hiring with Fuzu
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