Job Requirements

• The Experience Center Agent role is for recent graduates interested in building a career in Customer Experience.
  
• No experience is required for the role
  
• Applicants must be personable and have excellent communication skills
  
• Applicants must be computer literate
  
• Not older than 30 years at the time of application
  
• Must have completed NYSC at the time of application and available to resume immediately.
  
• Must live within the environs of the job location.
  

Job Requirements

• The Experience Center Agent role is for recent graduates interested in building a career in Customer Experience.
  
• No experience is required for the role
  
• Applicants must be personable and have excellent communication skills
  
• Applicants must be computer literate
  
• Not older than 30 years at the time of application
  
• Must have completed NYSC at the time of application and available to resume immediately.
  
• Must live within the environs of the job location.
  

• Hire, train, and prepare call center agents to solve customer problems or promote the company’s products and services
  
• Ensure agents are equipped to reach call center objectives and goals
  
• Answer agent questions and assist them through challenging calls
  
• Identify call center operational issues and suggest improvements
  
• Prepare operational reports and analyze data to assist and advise management