Requirements

• Bachelor’s degree
  
• Relevant professional certifications or master’s degree is an added advantage.
  

Experience

• 2-3 years' experience in data analysis and reporting
  

Technical:

• SQL (Intermediate) Excel / Google Sheets Power BI / Tableau / Metabase Data Cleaning Funnel & Cohort Analysis
  
• Python (pandas) Google Looker A/B Testing Basics CRM Data Familiarity Lending Domain Knowledge
  
• Strong problem-solving and experimentation mindset
  

BI Dashboard Development & Maintenance

• Build and maintain operational dashboards tracking daily run rate, rejection rates, approval TAT, NPL trends, and disbursement performance.
  
• Ensure at least 3 live dashboards are adopted by Q2 2026 with 100% stakeholder uptake.
  

Digital Funnel Analytics

• Track and analyze end-to-end customer journey metrics in the portal from lead entry to disbursement.
  
• Identify drop-off points at each funnel stage and surface data-backed recommendations to reduce drop-off by 25% or more by Q4 2026
  

Lead Generation & Conversion Tracking

• Monitor qualified lead volumes, top-up loan conversions, and settlement loan conversion rates.
  
• Produce weekly cohort reports and identify high-conversion segments to guide acquisition targeting.
  
• Target: 15% or more increase in qualified leads
  

Prequalification & Credit Analytics Support

• Analyze prequalification approval rates by customer segment, channel, and product type.
  
• Partner with credit and product teams to surface patterns that improve the pre-approval model and increase qualified customer approval rate by 20% or more by Q4 2026
  

Competitor & Market Intelligence

• Produce regular competitor trend analyses covering rates, product structures, and digital channel performance.
  
• Feed insights into strategy discussions and corporate partnership evaluations
  

Corporate Partnership Data Support

• Support tracking and reporting of corporate partnership pipelines.
  
• Build dashboards that monitor loan volume contribution per partnership, targeting 5 active partnerships contributing 15% or more of new loan volume by Q4 2026.
  

Stakeholder Reporting & Internal Satisfaction

• Prepare and distribute recurring analytical reports for internal stakeholders.
  
• Translate data insights into clear narratives that enable non-technical decision-makers to act with confidence.
  
• Support an 80% or higher internal stakeholder satisfaction score.