• Bachelor’s degree in computer science or related acceptable qualification.
  
• Highly valued credentials include ITIL v4 and CCNA or cloud-specific certifications (e.g., Microsoft Azure).
  

• 5+ years in IT infrastructure management, including experience leading teams.
  
• Knowledge of applications and infrastructure design methodologies.
  

• Oversee the installation, configuration, and maintenance of network, server, and storage systems.
  

• Ensure high availability (24x7) through monitoring, proactive maintenance, and managing major incident responses.
  

• Mentor, manage, and develop IT staff, setting performance goals.
  

• Implement cybersecurity measures in coordination with Cyber Security Lead, maintain compliance (e.g., ISO 27001), and manage backup/DR plans.
  

Budget & Vendor Management:

• Manage IT infrastructure budgets, procurement, and manage vendor SLAs.
  

• Drive on-prem infrastructure modernization, cloud strategy, and automation initiatives.
  

• Oversee the installation, configuration, and maintenance of critical IT assets, including servers, networks, storage, and cloud platforms (AWS, Azure, etc.).
  

• Ensure maximum system uptime through proactive monitoring, incident response, and performance tuning.
  

Project Management:

• Direct infrastructure projects from inception to completion, such as cloud migrations, network upgrades, or data center consolidations.
  
• Completing infrastructure transformations on time and within budget.
  

• Implement cybersecurity measures, manage backups, and maintain tested disaster recovery (DR).
  
• Success of backup integrity tests and the remediation of discovered vulnerabilities
  

• Manage relationships with technology vendors, negotiate service-level agreements (SLAs), and oversee the annual IT operations budget.