Computers, software development and services Jobs in Kitengela, Kenya

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Seniority (Computers, software development and services)

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Resarv

Computers + 1 more

Sales and Onboarding Officer

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Job details

Salary

Description

At Resarv, we build platforms that power modern operations, health & fitness ecosystems, and financial enterprise. When you join our sales team, you receive:

  • 🚀 Make an Impact: Drive digital adoption for local service providers, helping small businesses and enterprises scale.
  • 📈 Grow With Us: Be part of an innovative multi-product software company with ambitious regional growth.
  • 🤝 Build Relationships: Network and collaborate with diverse business owners, founders, and industry professionals.
  • 🏆 Be Rewarded: Enjoy a supportive, high-energy environment with target-driven performance rewards.

🎯 About the Role

As a Sales & Business Onboarding Officer, you will identify, pitch, and onboard service providers (“Anchors”) onto the Resarv Booking Platform and R-Fit Fitness Ecosystem, helping merchants automate customer reservations, eliminate no-shows, and expand revenue.

🏢 Target Sectors

  • 🏥 Healthcare & Wellness Clinics
  • 🏋️ Fitness & Gym Centers
  • 💇 Beauty & Personal Care Salons
  • 💼 Professional Services
  • 🎨 Events & Creative Services
  • 🏛️ Meeting & Event Spaces

📋 Key Responsibilities

  1. Lead Generation: Identify and prospect qualified service providers across key target sectors in Nairobi and beyond.
  2. Product Demonstrations: Deliver high-converting sales pitches and live product demonstrations of the Resarv platform.
  3. Customer Acquisition: Negotiate and convert prospective service merchants into active platform partners.
  4. Merchant Onboarding: Guide new partners through account setup, service profile creation, calendar configuration, and go-live training.
  5. Relationship Management: Build long-term partnerships and offer after-sales support to drive merchant retention.
  6. Performance Tracking: Track key activity metrics and submit weekly pipeline reports to sales leadership.

🎓 Ideal Candidate Profile

  • Education: Diploma or Bachelor’s Degree in Business, Marketing, Sales, Communications, or a related discipline.
  • Experience: Minimum 1 year of hands-on sales, account executive, or onboarding experience in software/services.
  • Skills: Outstanding communication, consultative sales presentation, and relationship-management skills.
  • Mindset: Self-motivated, target-driven, resilient, and thriving in an autonomous work setting.


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