Mid-level Computers, software development and services Jobs in Kikuyu, Kenya

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Seniority (Computers, software development and services)

© Fuzu Ltd

CloudFactory

Computers + 1 more

Talent Management Specialist

Closed for applications
Job details

Contract Type

Description

Responsibilities:

Employee Relations Support

Support the management of employee relations matters, including:

  • Disciplinary cases
  • Investigations
  • Performance improvement plans
  • Behavioral and conduct issues
  • Help ensure fair and consistent handling of cases, escalating complex, high-risk, or legally sensitive matters to senior team members

Manager Support

Provide first-line support to managers on:

  • Employee relations processes
  • Performance management procedures
  • Policy interpretation
  • Handling employee concerns

Talent lifecycle coordination

Support operational aspects of the employee lifecycle, including:

  • Onboarding coordination
  • Performance management processes
  • Offboarding procedures
  • Benefits administration support

Compliance and Documentation

  • Maintain proper documentation for HR cases.
  • Support compliance with labor regulations and internal policies.
  • Support audits and reporting requirements.

Culture and Engagement Initiatives

Support delivery of:

  • Employee recognition programs
  • Engagement initiatives
  • Local culture and team events
  • Global or regional talent initiatives

Requirements

Must-have skills

  • Employee relations exposure: experience supporting disciplinary cases, investigations, performance improvement plans (PIPs), and workplace grievances with fairness and consistency.
  • Knowledge of Kenyan labor law: working knowledge of the Employment Act, 2007 and ability to apply it in real workplace scenarios.
  • Stakeholder management: ability to support and inform managers on employee relations matters, performance management, and policy interpretation.
  • Investigation and analytical skills: able to support investigations by gathering evidence, assisting with interviews, and preparing case documentation under guidance.
  • Strong communication skills: excellent written and verbal communication, with the ability to handle sensitive and high-stakes conversations professionally.
  • Attention to detail: high level of accuracy in documentation, record-keeping, and compliance tracking.
  • Integrity and confidentiality: demonstrated ability to handle sensitive information with discretion and sound judgment.
  • Technical proficiency: proficient with G-Suite and HRIS platforms, with an interest in process automation and emerging technologies.
  • AI literacy: familiarity with LLMs, conversational AI, prompt engineering, and agentic AI concepts to help modernize HR workflows.
  • Mindset: proactive and detail-oriented, comfortable working within established processes while flagging opportunities for improvement.

Academic And Professional Requirements

  • Bachelor's degree in human resources, industrial psychology, or a related field required.
  • CHRP(K) certification preferred, or actively working toward certification.
  • 2–4 years in HR, with at least 1 year focused on employee relations or HR operations.


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