Customer support, client care Jobs for Entry and Basic-level in Africa

2 jobs found

Accor

Waiter

Nairobi

Kenya

Accor

Reservations Agent

Nairobi

Kenya

Taita Hills Safari Resort & Spa

Receptionists

Nairobi

Kenya

Closed for applications
Jumuia Resort

Assistant Receptionist

Nairobi

Kenya

Closed for applications
Jumuia Resort

Room Steward

Nairobi

Kenya

Closed for applications

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Java House Africa Ltd

Waitstaff

Nairobi

Kenya

Closed for applications
Accor

Restaurant + 2 more

Waiter

Job details

Contract Type

Description

Qualifications

  • Positive attitude and well spoken
  • Result driven
  • Displays initiative
  • Commitment to professional values
  • Team creator
  • Customer / people oriented
  • Creative / open-minded
  • 1-2 years experience in a similar role.


Responsibilities
  • To provide a courteous, professional, efficient and flexible service at all times, following Standards of Performance.
  • To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.
  • To carry out any other reasonable duties and responsibilities as assigned.
  • To undertake any reasonable tasks and secondary duties as assigned by the Manager and supervisor.
  • To perform opening and closing procedures established for the place of work as assigned.
  • To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.
  • To ensure that the place of work and surrounding area is kept clean and organized at all times.
  • To monitor operating supplies and reduce spoilage and wastage.
  • To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
  • To provide friendly, courteous and professional service at all times.
  • To maintain good working relationships with colleagues and all other departments.
  • To read and understand the hotel’s Employee Handbook and to adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
  • To comply with local legislation as required.
  • To respond to any changes in the department as dictated by the needs of the hotel.


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