Finance & FinTech Jobs in Africa

9 jobs found

Unifi

Branch Manager

Fort Portal • Uganda
Closed for applications
Unifi

Office Assistant

Fort Portal • Uganda
Closed for applications
Calltronix Kenya Limited

Learning and Development (L&D) Manager

Nairobi • Kenya
Closed for applications
Tenakata

Sales and Collections Intern - Kenol

Kenol • Kenya
Closed for applications
Tenakata

Sales and Collections Intern - Machakos

Machakos • Kenya
Closed for applications
Tenakata

Sales and Collections Intern - Waiyaki Way

Nairobi • Kenya
Closed for applications
Tenakata

Sales and Collections Intern - Kerugoya

Kerugoya • Kenya
Closed for applications
Tenakata

Sales and Collections Intern - Malindi

Malindi • Kenya
Closed for applications
Tenakata

Business Development Officer- Kapenguria(West Pokot)

Kisumu • Kenya
Closed for applications

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Tenakata

Business Development Officer- Mwingi(Kitui)

Kisumu • Kenya
Closed for applications

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Unifi

Finance & FinTech

Branch Manager

Closed for applications
Job details

Contract Type

Description
The Role
  • We are looking for a candidate that will ensure the smooth running of branch-based lending operations and will include training and monitoring of customer facing branch staff.

  • The ideal candidate must combine a variety of skills applicable to the industry, including customer service, problem solving, leadership and people management skills.


Responsibilities
  • Operations
  • Ensure high levels of customer service and sales
  • Ensure full compliance with all regulations and the Unifi credit policy
  • Lead a productive environment that fosters team building, hard work and diligence.
  • Handle the cases of customer complaints, which have been escalated from the loan consultants.
  • Submit timely monthly reports to the main branch and give updates of the business status.
  • Proactively identify areas of improvement and propose corrective actions
  • Leverage growth opportunities and ensure that branch level KPIs and targets are achieved
  • Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs of customers.
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