• Provide expert guidance on disciplinary actions, grievances, investigations, and terminations, ensuring compliance with local labor laws and internal policies.
• Serve as a trusted voice of objectivity, balancing employee advocacy and organizational needs in every decision.
• Partner with leaders, HRBPs, and Legal teams to resolve complex employee relations cases with fairness, consistency, and business alignment.
• Support change management initiatives and culture programs that foster open communication, inclusion, and psychological safety.
• Analyze ER trends, patterns, and case data to identify root causes, drive preventive strategies, and inform policy Updates.
• Support the ER Partner in preparing data and reporting for ER metrics, trend analysis, and management reviews.
• Maintain accurate, up-to-date case records and ensure documentation meets the standard required for internal audit, appeal, or external legal challenge.
• Liaise with Legal, Internal Control, Compliance, and other functions on case-specific matters, escalating appropriately per the established escalation framework.

Requirements

• Bachelor's degree in Human Resources, Business Administration, Law, or a related field.
• 3–5 years of progressive HR or Employee Relations experience, including direct case management in a complex regulated environment.
• Strong knowledge of labor laws and employment practices, with exposure to multiple geographies considered an advantage.
• Proving experience managing investigations, conflict resolution, and policy enforcement.
• Strong written communication skills, with the ability to produce clear, well-organised case documentation under time pressure.
• Excellent stakeholder management and influencing skills, with the ability to engage senior leaders confidently.