Required Skills, Knowledge and Experience

• Minimum 5 years’ experience in coordination, project management, communication or operations support
  
• Educational background in administration, project management, organizational development, communication or related field
  
• Professional training in project coordination or knowledge management an advantage
  
• Experience in complex international organizations
  
• Ability to manage knowledge systems and basic data tracking
  
• Strong organization and communication across cultures
  
• Fluency in English, fluency in additional languages considered an advantage
  

Preferred Skills, Knowledge and Experience

• Familiarity with staff care, employee well-being, and humanitarian context operations.
  
• Experience supporting monitoring, evaluation, and learning functions.
  
• Strong intercultural communication and facilitation skills.
  
• Competence with digital collaboration platforms (SharePoint, Teams, Click-up, PowerBI, dashboards, etc)
  
• Multilingual capacity strongly preferred.
  
• Ability to operate effectively and responsively in a fast changing, ambiguous environment, and deal with high pressure situations calmly and with energy and resilience while managing multiple priorities and deadlines.
  
• Ability to work well independently; a motivated self-starter, with good initiative and problem-solving skills
  
• Strong ability for critical thinking, displaying proactive and innovative approaches to work streams.
  
• Has worked in a national or regional office and understands the realities of complex systems, competing priorities, and limited bandwidth.
  
• Finds satisfaction in making things work better by clarifying processes, organizing information, closing loops, and ensuring follow-through.
  

As the Coordinator, Staff Care & Well-being, you will serve as the operational and learning backbone of the Global Staff Care & Well-being team.

Keeping the work moving

• Coordinate workflows, schedules, and deliverables across the team
  
• Track progress and support timely follow-up
  
• Support budget monitoring and basic operational reporting
  

Protecting knowledge and clarity

• Maintain shared knowledge platforms and repositories
  
• Organize tools, templates, and guidance so they are easy to find and use
  
• Draft and circulate internal updates, briefings, and learning notes
  

Supporting learning and accountability

• Collect and compile monitoring data aligned with the Staff Care Theory of Change
  
• Support analysis of trends and feedback
  
• Document lessons learned and contribute to reporting cycles
  

Strengthening global and field connection

• Support information flow between global, regional, and national teams
  
• Help organize webinars, learning exchanges, and consultations
  
• Capture field insights and ensure they inform planning and improvement
  

This is not a counseling role. It is a coordination, learning, and systems role that helps ensure staff care efforts are coherent, responsive, and effective.