Main Responsibilities

Inpatient Clinical Operations & Patient Flow

• Provide day-to-day clinical and operational oversight of inpatient wards, Theatre and Cath Lab, ensuring timely assessment, treatment, consultant review, procedures, transfer and discharge.
  
• Coordinate multidisciplinary management of complex patients and monitor key flow indicators (admission/discharge TAT, ALOS, delayed discharges, transfers, unplanned ICU/HDU transfers).
  
• Work with Nursing to resolve bottlenecks, address prolonged stays, and escalate significant capacity or operational risks to the Clinical operations Manager.
  

Theatre & Cath Lab Operations and Performance

• Monitor Theatre and Cath Lab activity, utilization and efficiency against agreed targets, including volumes, cancellations, start-time delays, turnaround times and procedural complications.
  
• Review causes of cancellations and under utilization, ensure patients are appropriately prepared and cleared for procedures, and coordinate corrective actions.
  
• Facilitate coordination between specialists, Medical Officers, Nursing and support services, and escalate recurrent operational barriers.
  

Clinical Quality, Patient Safety & Governance

• Monitor key clinical quality, patient-safety and operational metrics across wards, Theatre and Cath Lab, including mortality, complications, infections, adverse events, procedural safety, cancellations, utilization, and time-critical pathways
  
• Ensure significant incidents and near misses are reported and escalated on time, with appropriate RCA, CAPA and closure of agreed actions.
  
• Review quality indicator reports, lead or support QIPs, and participate in relevant Clinical Governance Committees to ensure actions are closed within agreed timelines.
  

Mortality & Morbidity Management

• Ensure cases are identified and presented for M&M review, and support coordination of these reviews.
  
• Monitor mortality/morbidity trends, ensure recommendations are converted into owned, time-bound actions, and track closure of overdue items.
  
• Ensure unexpected deaths are promptly escalated for review and investigation, and that death reports and documentation are completed accurately and on time.
  

Clinical Standards, Protocols & Documentation

• Ensure compliance with clinical protocols, Standard Treatment Guidelines, pathways and hospital policies, and help develop/review these with the Medical Services Manager, Outpatient Team Leader and specialists.
  
• Ensure completeness and timeliness of clinical documentation (admission assessments, progress notes, consultant reviews, treatment plans, procedure notes, discharge summaries).
  
• Ensure appropriate escalation of deteriorating/complex patients, and adherence to infection-control and medication-management standards.
  

Medical Team Leadership & People Management

• Lead, supervise and performance-manage resident and locum Medical Officers; ensure appropriate staffing/roster coverage and manage overtime and locum spend.
  
• Monitor MO clinical performance, productivity, responsiveness, documentation and compliance; identify training gaps and coordinate development.
  
• Drive staff engagement and retention through regular meetings, timely handling of concerns, fair recognition and disciplinary processes, and a culture of accountability and teamwork.
  

Specialist & Multidisciplinary Coordination

• Facilitate collaboration between Medical Officers, admitting and procedural specialists, Nursing and other multidisciplinary teams, ensuring timely specialist review and implementation of management plans.
  
• Escalate delays in specialist review or decision-making affecting patient safety, flow or experience, and work with Specialist Liaison to resolve recurring barriers.
  
• Support specialist-led service-development initiatives relating to inpatient, Theatre and Cath Lab services.
  

Person Specification

• Bachelor’s degree in medical science.
  
• A valid Kenya Medical Practitioners’ and Dentists Board License (KMPDB) will be required
  
• Updated BLS, ACLS/ATLS certificate
  
• Experience in clinical leadership
  
• Proven 3 years' experience post internship.
  
• Postgraduate qualification in healthcare management, leadership or related field.
  
• Additional training in quality improvement, patient safety or clinical governance.
  
• Demonstrated experience in clinical leadership and multidisciplinary healthcare delivery.
  
• Demonstrated experience in clinical leadership.