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Accor
Front Office Manager
Nairobi
• Kenya
Closed for applications
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Jobs in NairobiProfession (Restaurant, hospitality, travel)
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Seniority (Restaurant, hospitality, travel)
© Fuzu Ltd
Accor
Restaurant + 2 more
Description
Qualifications
- High school diploma or equivalent (minimum requirement in most cases).
- Certificate or diploma in Security Management, Criminology, or related field
- Valid Security Guard License.
- CCTV Operator Certification.
- Basic First Aid & CPR certification.
- Fire safety / emergency response training.
Responsibilities
Security & Incident Management
- Respond promptly to alarms and emergency situations.
- Coordinate with on-site security officers and management during incidents.
- Document and log all incidents accurately in security reports.
- Preserve and retrieve video evidence when required for investigations.
- Assist law enforcement when necessary by providing footage and reports.
System Operations & Maintenance
- Conduct regular system checks to ensure all cameras and equipment are functioning properly.
- Report technical faults or system malfunctions immediately.
- Ensure recording systems are operating and data is stored according to company policy.
- Maintain organized archives of recorded footage.
Administrative Duties
- Maintain accurate daily activity logs.
- Prepare incident and shift handover reports.
- Follow company security policies and standard operating procedures.
- Participate in security briefings and training sessions.
Compliance & Professional Conduct
- Adhere to data protection and privacy regulations.
- Maintain high levels of integrity and discretion.
- Remain alert and attentive during entire shift.
- Uphold company standards in grooming and professional behavior.
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