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NCBA
Head of Product Design
Nairobi
• Kenya
Closed for applications
Profession (Banking, microfinance, insurance, Senior-level)
Industry (Senior-level)
Agriculture, fishing, forestry,Banking, microfinance, insurance,Computers, software development and services,Construction, renovation, maintenance,Data/Research,Education, academic,Energy, utilities, environment,Finance & FinTech,Governmental,Health care, medical,Human resources, talent development, recruiting,Manufacturing,Non-profit, social work,Real estate,Restaurant, hospitality, travel,Retail, wholesale, FMCG,Security,Telecommunications,Transportation, logistics, storage,
Seniority (Banking, microfinance, insurance)
© Fuzu Ltd
KCB Group
Banking + 2 more
Description
MINIMUM POSITION QUALIFICATION REQUIREMENTS
Academic & Professional
- Education Bachelor’s Degree Degree from a regrecognized university RQ
- Professional Qualifications Project management or business field AA
- Master’s Degree Business Administration Or related AA
Experience
Total Minimum No of Years Experience Required 7
- Proactive selling skills in education or related field 5 RQ
- Credit Underwriting Skills 5 ES
- Customer Relationship management 5 ES
- Banking Operations 2 DE
- Business research and product development 3 AA
Project management 2 AA
Responsibilities
- The role leads the development and execution of the Education Institutions MSME sector strategy, ensuring alignment with overall retail and MSME business objectives.
- It identifies market opportunities through continuous monitoring of sector trends and drives initiatives that enhance growth and competitiveness.
- The role oversees the Education Institutions MSME team, ensuring effective resourcing, capability building, and collaboration across Branch and Digital channels.
- It partners with product and innovation teams to design sector-specific financial solutions, including tailored lending and payment tools.
- The role ensures full compliance with regulatory, operational, and risk management requirements within the Education Institutions MSME portfolio.
- It monitors financial performance, customer satisfaction, and retention metrics to sustain growth and strengthen the Education Institutions MSME value proposition
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