Odoo
Customer Care Manager - Africa (French Speaker)
Nairobi • Kenya
Calltronix Kenya Limited
Quality Assurance Officer (QA)
Nairobi • Kenya
Teleperformance
Quality Assurance Analyst I | Teleperformance
Mombasa • Kenya
Basigo
Customer Experience Manager
Nairobi • Kenya
Closed for applications
The Nairobi Hospital
Customer Experience Assistant
Nairobi • Kenya
Closed for applications
World Vision
Customer Support Analyst
Nairobi • Kenya
Closed for applications
Central Bank of Kenya
Senior Officer, Helpdesk and Customer Service, Digital Channels
Meru • Kenya
Closed for applications
Teleperformance
Customer Service Supervisor | Teleperformance
Nairobi • Kenya
Closed for applications
Oasis Outsourcing
Multilingual Customer Support / Call Center Representative
Nairobi • Kenya
Closed for applications
Get personalised job alerts directly to your inbox!
Maersk Line
Customer Success Partner - Reefer/FMCG
Nairobi • Kenya
Closed for applications
Companies hiring now
Oasis Outsourcing, Odoo, Ready Desk Services, Teleperformance, The Nairobi HospitalProfession (Mid-level)
Accounting, finance, banking, insurance,Administrative, clerical,Agriculture, fishing, forestry, wildlife,Business, strategic management,Customer support, client care,Design, arts,Energy, power,Engineering, architecture,Food, nutrition,General management, leadership,Human resources,Information technology, software development, data,Manufacturing, operations, quality,Mechanical engineering,Media, communications, languages,Medical, health,Project, program management,Restaurant, hospitality, travel,Sales, marketing, promotion,Security,Sports, beauty, wellbeing,Teaching, training,Transportation, logistics, driving,
Industry (Customer support, client care, Mid-level)
Seniority (Customer support, client care)
© Fuzu Ltd
Odoo
Computers + 1 more
Description
Requirements
- Bachelor's Degree
- Perfect command of French and English, both spoken and written.
- Good and quick understanding of customer needs
- Highly organized, capable of working independently and managing time effectively
- Strong prioritization skills, with the ability to work effectively under pressure
- Based in Nairobi, Kenya, or a member of the East African Community (EAC)
Responsibilities
- Managing a portfolio of approximately 1,000 clients (small businesses), finding the right balance between automation and personalized engagement based on individual needs
- Facilitate the onboarding process for new Odoo customers, ensuring they have the necessary tools and resources
- To be the main point of contact for our clients, providing them with advice and support to improve their experience throughout their projects
- Collaborate with our sales team to identify growth opportunities and develop strategies to expand our customer base.
Start hiring with Fuzu
Recruit better talent faster - on your own or with our support.
Explore recruitment platformJob search tips from Fuzu
Selected articles on cover letters, CV structure, and interview preparation.