Description
Key Skills & Competencies
- Good written and verbal communication skills.
- Strong customer service and interpersonal skills.
- Strong organizational and multitasking abilities.
- Attention to detail and ability to follow instructions.
- Ability to work independently and as part of a team.
- Ability to work under pressure and meet timelines.
- Reliable, responsible, and punctual.
- Positive attitude and professional conduct.
Key Duties & Responsibilities
Delivery & Collection
- Ensure timely delivery of packages and documents to designated destinations while adhering to approved routes and schedules.
- Collect returns, packages, documents, or other assigned items from clients and relevant offices as required.
Customer Service
- Provide friendly, professional, and efficient service when interacting with customers, staff, and external contacts.
- Maintain a positive attitude and support smooth resolution of any delivery-related issues or concerns.
Motorbike Maintenance
- Inspect the motorcycle before and after each shift to ensure it is in good working condition.
- Report mechanical issues, defects, or accidents immediately to the supervisor.
- Maintain cleanliness and proper functioning of the assigned motorcycle.
Documentation & Reporting
- Accurately complete delivery forms, receipts, and any related paperwork.
- Ensure all deliveries and collections are properly documented and records are maintained.
Time Management
- Plan daily routes effectively to ensure timely completion of assigned duties.
- Manage time efficiently to complete deliveries and errands within designated timelines.
Compliance
- Adhere to traffic laws, safety protocols, and company policies relating to deliveries, vehicle use, and road safety.
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