Qualifications/Skills/Experience

• Bachelor’s degree in Computer Science or Information Technology.
  
• CCNA/CCNP/MCSE or related professional certification
  
• Minimum four (4) years of experience in a similar set up.
  
• Technical knowledge of hardware and network installation.
  
• Must demonstrate high integrity and ethical practice
  
• Must demonstrate the ability to work independently with minimum supervision.
  
• Must be a team player who is able to work cordially in teams
  
• Must demonstrate the ability to multitask.
  
• Must demonstrate commitment to operational effectiveness
  
• Should have the ability to solve problems by applying relevant business knowledge
  
• Should demonstrate professional expertise in the relevant work area
  
• Must have the ability to communicate for both written and oral communication
  
• Must be a flexible person, who is willing to learn and able to work flexible hours to achieve goals
  

• Working with users to analyze workflow, access, information, and security requirements as well as designing system infrastructure
  
• Installing and configuring servers and application software on all workstations
  
• Planning and executing the selecting, installing, configuring, and testing of PC and server hardware, LAN and WAN networks, and operating systems
  
• Maintaining and monitoring system performance by troubleshooting system hardware, and networks and documenting system problems and resolutions for future reference and providing comprehensive reports on system performance
  
• Backing up and restoring files and critical data by performing/verifying daily backup for recoverability
  
• Managing databases and ensuring smooth data replication between factory and KTDA head office
  
• Installing, configuring, supporting, and maintaining electronic weighing solutions (EWS)
  
• Performing and/or overseeing new software and application testing, implementation, and review in the factory
  
• Supporting the designing and implementing of IT policies and procedures
  
• Documenting technical configuration of installed systems
  
• Testing, evaluating, and installing system enhancements by scouting for new technological innovations within the factory’s core business areas
  
• Working with the ICT Services in conducting training for the factory staff programs by providing references and supporting system users on operating systems, relational databases, and other applications
  
• Developing system access, monitoring control, and evaluation; establishing and testing disaster recovery policies and procedures
  
• Managing and administering system user accounts and passwords
  
• Identifying system upgrades by conferring with ICTB, vendors, and service providers
  
• Ensuring timely preparation and distribution of ICT reports as and when they fall due
  
• Providing ICT infrastructure services including desktop, laptops, etc.
  
• Administering networks (including backup, security management, user account management, e-mail systems including e-mail web server, internet access, office systems, and applications support)
  
• Assessing the adequacy of the ICT equipment in the factories
  
• Providing ICT skills training during sessions and preparing participant certificates
  
• Ensuring computers and other hardware are being maintained
  
• Maintaining infrastructure documentation and inventory
  
• Monitoring developments in ICT technology and drawing to the attention of the company the opportunities and/or threats associated with the same
  
• Maintaining and managing all ICT hard/software within the factory
  
• Monitoring and coordinating all new and existing ICT Projects and initiatives at the factory