Jobs and Vacancies in Ongata Rongai, Kenya

473 jobs found

Oasis Healthcare Group Limited

Claims Officer

Nairobi

Kenya

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Oasis Healthcare Group Limited

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International Committee of the Red Cross

Trainer 2 (Arabic Speaker)

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Oasis Healthcare Group Limited

Health care + 1 more

Claims Officer

Job details

Contract Type

Description
Skill & Experience
  • Diploma in Accounting, Finance, or a related business field.
  • Minimum of 2 years’ experience in hospital billing or insurance claims management.
  • Strong understanding of healthcare billing systems and claim processing procedures.
  • Knowledge of SHA and private insurance claim guidelines.
  • Proficiency in Microsoft Excel and hospital management systems.
  • Strong analytical and reconciliation skills.
  • High level of accuracy and attention to detail.
  • Good negotiation and follow-up skills.
  • Strong communication and interpersonal skills.
  • Ability to work under pressure and meet strict submission deadlines.


Responsibilities
  • Prepare, verify, and submit insurance claims (SHA and private insurers) accurately and within stipulated timelines.
  • Review patient files to ensure completeness of documentation before claim submission.
  • Reconcile claims submitted against payments received and identify variances.
  • Follow up on pending, rejected, or partially paid claims to ensure timely reimbursement.
  • Analyze claim rejection trends and recommend corrective measures.
  • Liaise with insurers, corporate clients, and internal departments to resolve claim-related discrepancies.
  • Maintain accurate claims records and update tracking systems regularly.
  • Ensure compliance with insurer contracts, pre-authorization requirements, and billing guidelines.
  • Support revenue cycle management by coordinating with billing, pharmacy, laboratory, and clinical departments.
  • Generate periodic claims performance reports (submission rates, rejection rates, aging analysis).
  • Assist in preparing documentation required for insurer audits and reconciliation meetings.
  • Monitor credit control and aging of receivables from insurance and corporate accounts.
  • Ensure confidentiality and secure handling of patient financial data.
  • Participate in continuous improvement initiatives to strengthen claims management processes.


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