Diploma in Public Relation/Hospitality/Business Management or related qualification from recognized institution
Certificate in computer application from a recognized institutions ;
 Kenya Certificate of secondary Education mean grade of D+ (plus) with C- in English
 Have experience in front office management for one (1) year in a reputable institution
 A course in customer care and effective receptionist from a recognized institution not less than one month will be an added advantage
 Satisfies requirement of chapter six of the constitution of Kenya 2010 on leadership and integrity.

Requirement for appointment

Diploma in Public Relation/Hospitality/Business Management or related qualification from recognized institution
Certificate in computer application from a recognized institutions ;
 Kenya Certificate of secondary Education mean grade of D+ (plus) with C- in English
 Have experience in front office management for one (1) year in a reputable institution
 A course in customer care and effective receptionist from a recognized institution not less than one month will be an added advantage
 Satisfies requirement of chapter six of the constitution of Kenya 2010 on leadership and integrity.

Attending to visitors/ client: handling telephone calls and appointments;
Collecting and analyzing customer feedback
Tracking customer service KPIs (key performance indicators) and metrics
 Maintaining office diary and travel itineraries;
 Processing orders and transactions
 Ensuring office security records, equipment and document including classified
materials; ensuring security, integrity and confidentiality of data;
 Coordination of all reception activities in the department
 Preparing responses to routine correspondences about the organization operations.
 Liaise with desk officer to ensure accurate and security of the information shared
 Perform any other function that may be assigned from time to time

Receptionist Jobs in Kenya

Senior Reception Assistant II