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Investment Operations Associate - Dadaab

Closing: Jun 14, 2024

This position has expired

Published: May 30, 2024 (22 days ago)

Job Requirements

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Job Summary

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Minimum Qualifications

Investment Operations Associate will be a trusted partner and basic qualifications Include:

  • A University degree in Finance or other related field
  • Must speak fluent English and Swahili
  • Experience in loan management, microfinance, capital leases, and access to finance for Micro and Small businesses is STRONGLY preferred
  • Prior experience dealing with customers/debt in a lending environment
  • Prior experience in Loan management system software
  • Very strong attention to details and good follow through
  • Comfort with the civil court system, and previous experience in litigation preferred
  • Unrelenting perseverance, personal integrity, and critical thinking skills
  • At least 2 years of work experience in relevant or applicable field
  • Must be able to legally work in Kenya


Responsibilities

Minimum Qualifications

Investment Operations Associate will be a trusted partner and basic qualifications Include:

  • A University degree in Finance or other related field
  • Must speak fluent English and Swahili
  • Experience in loan management, microfinance, capital leases, and access to finance for Micro and Small businesses is STRONGLY preferred
  • Prior experience dealing with customers/debt in a lending environment
  • Prior experience in Loan management system software
  • Very strong attention to details and good follow through
  • Comfort with the civil court system, and previous experience in litigation preferred
  • Unrelenting perseverance, personal integrity, and critical thinking skills
  • At least 2 years of work experience in relevant or applicable field
  • Must be able to legally work in Kenya


LOAN PROCESSING & CLIENT SERVICING (20%)

  • Verify the loan applications and documentation
  • Ensure compliance with the lending policies and regulations
  • Prepare loan files for review by the lending team
  • Respond & resolve customer inquiries,
  • Maintain a positive relationships with borrowers

DATA ENTRY & RECORD-KEEPING (45%)

  • Enter accurate data into loan management systems
  • Maintain loan records 
  • Update borrower information
  • Organize and maintaining loan documents
  • Ensure loan documents are filed correctly and can be accessed easily when needed
  • Maintain accurate and up-to-date records of loan applications, processing, and disbursement

REPORTING & COMPLIANCE (25%) 

  • Generate reports on loan applications, processing times, and other key performance metrics to assist in decision-making by the lending team
  • Ensure compliance with lending policies, regulations, and procedures
  • Communicate any issues to the lending team.

PROCESS IMPROVEMENT & COORDINATION (10%)

  • Identify areas for process improvement and advise the team
  • Recommend changes to improve the efficiency and effectiveness of the lending process
  • Coordinate with other departments within the organization to ensure smooth functioning of the lending process


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