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Manager, Products, Retail & Commercial Banking

Closing: Jun 14, 2024

Closing today

Published: Jun 6, 2024 (9 days ago)

Job Requirements

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Job Summary

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Knowledge and experience

  • Business related degree from a recognized university.
  • At least 5 years’ experience in Product development and management
  • Track record of successful implementation of product variants and innovative customer offerin
  • Experience in running a large portfolio of products and segments
  • Experience in business planning relating to sales, distribution and service
  • In-depth knowledge of Retail and Commercial banking products (SME and Personal Banking)
  • Advanced knowledge of the Microsoft Office suite, knowledge of SQL an added advantage.
  • Good presentation and data analytical skills
  • Strong communication and negotiation skills with the ability to influence outcomes
  • Ability to manage and implement change initiatives
  • Strong inter-personal skills and leadership ability


Responsibilities

Knowledge and experience

  • Business related degree from a recognized university.
  • At least 5 years’ experience in Product development and management
  • Track record of successful implementation of product variants and innovative customer offerin
  • Experience in running a large portfolio of products and segments
  • Experience in business planning relating to sales, distribution and service
  • In-depth knowledge of Retail and Commercial banking products (SME and Personal Banking)
  • Advanced knowledge of the Microsoft Office suite, knowledge of SQL an added advantage.
  • Good presentation and data analytical skills
  • Strong communication and negotiation skills with the ability to influence outcomes
  • Ability to manage and implement change initiatives
  • Strong inter-personal skills and leadership ability


  • Develop and execute segmentled product management & portfolio optimization strategies in Retail and Commercial Banking Products to achieve the goal of maximizing Product Contribution.
  • Work closely with the Team to build business development and engagement model with external business partners critical to strengthening product offering value proposition and revenue growth of product portfolio.
  • Manage & optimize portfolio risks in conjunction with the business teams and Risk department.
  • Manage and maintain the development of strong and differentiated product propositions for R and Commercial Facilities and Deposit propositions for both SME and Personal Banking segments
  • Manage development of suitable customer value propositions to ensure sustained competitive advantage on a continuous basis for SME, Individual mass market, emerging affluent and affluent customers
  • Derive insights to competitor strategies and take proactive steps to protect the Bank’s market share
  • Ensure the implementation of appropriate systems and operational procedures to support sale
  • Support launch and deployment of new and innovative products ensuring that the expected returns are achieved
  • Continuous review of existing products to ensure that any tweaks are made or those that are non-value adding are retired/ refreshed
  • Through regular trainings, align the frontline teams to focus on selling the right products and CVPs to clients
  • Selectively broaden product offerings to maximize “Share of Wallet” for Retail and Commercial customers
  • Drive the system towards service quality standards in an efficient operation where risks are we process re-engineering)
  • Plan and implement long and short-term direct and indirect promotions and account management strategies to perform different types of sales programs/campaigns to achieve the and segments
  • Champion the evaluation and maintenance of credit approval criteria so as to maximize custom balanced against credit risks and NPLs
  • Drive the product alignment activity for the Products in line with the overall plan. innovate and new offerings on need basis
  • Conduct competitor analysis to ensure profitability of Retail and Commercial business is optimized
  • Develop service delivery agreements and ensure compliance to set TAT for different products and processes for Retail and Commercial banking


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