Sales Account Managers - Hospitality

Introduction

Designed by a team of highly skilled local and international multi award-winning design firms, our hotel is a game changer in the East African hospitality market. The 5-star hotel is based in Runda, Off Northern Bypass Road spreading over 8 acres.

The new luxury hotel features the highest standard, exquisitely designed: 211 guest rooms, an array of restaurants & bars, nightclub, swimming pool, gym & spa, events’ garden as well as extensive MICE facilities to cater for over 2,000 guests.

Beyond design, the hotel also aims to take customer centricity & employee satisfaction to a new level in the industry. Glee Nairobi is due to open soon in Nairobi, Kenya.

Have a quick look at our upcoming hotel here:

We are looking for qualified Sales Account Managers to join our team whose objective is to build our business by building successful, long-term client relationships. They will be responsible for managing accounts, ensuring clients always have a positive customer experience and continuously generating new sales opportunities.

Introduction

Designed by a team of highly skilled local and international multi award-winning design firms, our hotel is a game changer in the East African hospitality market. The 5-star hotel is based in Runda, Off Northern Bypass Road spreading over 8 acres.

The new luxury hotel features the highest standard, exquisitely designed: 211 guest rooms, an array of restaurants & bars, nightclub, swimming pool, gym & spa, events’ garden as well as extensive MICE facilities to cater for over 2,000 guests.

Beyond design, the hotel also aims to take customer centricity & employee satisfaction to a new level in the industry. Glee Nairobi is due to open soon in Nairobi, Kenya.

Have a quick look at our upcoming hotel here:

We are looking for qualified Sales Account Managers to join our team whose objective is to build our business by building successful, long-term client relationships. They will be responsible for managing accounts, ensuring clients always have a positive customer experience and continuously generating new sales opportunities.

• Create and develop long term relationships with clients, with great focus on acquiring the best accounts in allocated regions within East Africa.
  

• Independent planning and executing of sales drives, telemarketing and other sales promotion activities.
  

• Sales analysis and implementation of activity & marketing plans in order to develop, control and optimize strategies for client acquisition.
  

• Developing annual business plan for assigned clients to ensure that the plan is achievable, and regularly conduct periodic business review with and for clients
  

• Developing and maintaining strong business relationship with clients in order to gain strong collaboration in mutually driving business objectives and to get a better position in negotiating for the agreement and business development plans
  

• Monitoring hotel/segment performance against market including competition, evaluating the effectiveness of promotions, activities, and takes corrective action, as needed to ensure achievement of sales and marketing goals
  

• Planning sales forecast in details for all segments to ensure accuracy is attained
  

Key Requirements

• Bachelor's Degree in Sales, Marketing, Business Operations or related field
  

• 3+ years of experience in B2B sales or a related role with strong knack for networking and building lasting relationship
  

• Excellent record on performance
  

• Excellent communication and negotiation skills
  

• Knowledge of CRM software and MS Office (MS Excel in particular)
  

• Ability to remain calm and composed under pressure
  

• Ability to prioritize workload and meet targets
  

• Experience in delivering client-focused solutions based on customer needs.