More than 100,000 people have found their dream job through Fuzu.

Senior Officer, Digital Channels & Services

Closing: May 27, 2024

9 days remaining

Published: May 13, 2024 (5 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

Sign up to view job details.

The overall responsibility of this role is maintenance of the bank nostro and In-house accounts within Central and Branch operations. This encompasses reconciliation, investigation, root cause analysis and ultimately resolution of all outstanding items, as well as daily MI reporting to stakeholders.

Knowledge; Skills and Experience required for this Role

Job Knowledge:

  • Good Knowledge of reconciliation processes, business rules procedures.
  • Ability to liaise effectively with all stakeholders.
  • Excellence knowledge of Microsoft excel.
  • Good Knowledge of anti-money laundering (AML) procedures.
  • Good knowledge of operational risk procedures.

Job Experience:

  • 1 year experience in banking operations role.

Education:

  • A degree In Accounting or Finance from a recognized institution.
  • Computer literacy (word, excel).

Competencies required for this Role

  • Working with people
  • Analytical skills
  • Planning and Organizing
  • Following Instructions and  Procedures
  • Pro-activeness
  • Attention to detail.
  • Ability to meet deadlines and identify priority areas.

Budgetary Responsibilities

  • Ensure Bank resources within the Unit are utilized appropriately


Responsibilities
The overall responsibility of this role is maintenance of the bank nostro and In-house accounts within Central and Branch operations. This encompasses reconciliation, investigation, root cause analysis and ultimately resolution of all outstanding items, as well as daily MI reporting to stakeholders.

Knowledge; Skills and Experience required for this Role

Job Knowledge:

  • Good Knowledge of reconciliation processes, business rules procedures.
  • Ability to liaise effectively with all stakeholders.
  • Excellence knowledge of Microsoft excel.
  • Good Knowledge of anti-money laundering (AML) procedures.
  • Good knowledge of operational risk procedures.

Job Experience:

  • 1 year experience in banking operations role.

Education:

  • A degree In Accounting or Finance from a recognized institution.
  • Computer literacy (word, excel).

Competencies required for this Role

  • Working with people
  • Analytical skills
  • Planning and Organizing
  • Following Instructions and  Procedures
  • Pro-activeness
  • Attention to detail.
  • Ability to meet deadlines and identify priority areas.

Budgetary Responsibilities

  • Ensure Bank resources within the Unit are utilized appropriately


Operational - 70%

  • Daily MIS Reporting of all unresolved items to be sent out to relevant stakeholders within the agreed time frames.
  • Monitor daily exceptions and manual processes to ensure automation and streamlining of reconciliation processes.
  • Ensuring that all manual matching is of a high standard with no tolerance for incorrect matches.
  • Investigate any items that is not matched and contacting the relevant party for resolution.
  • Identification and escalation of suspicious/fraudulent transactions in order to prevent potential losses.
  • Identification and escalation of any breach in current procedure/processes in order to prevent potential losses.
  • Continuously strive to improve knowledge of reconciliation processes within the stakeholders.

Financial - 10%

  • Monitoring, escalating and closure of open items in the reconciliations that may lead to a potential operational loss.

Control and Compliance - 20%

  • Ensure compliance with both internal and external regulatory requirements.
  • Work closely with risk and compliance units to ensure effective controls are in place to mitigate any potential operational losses.

KEY RELATIONSHIPS:

Direct Reports to this Position

  • None

Customers of this Position

  • Branches
  • Clearing
  • Trade operations
  • Treasury operations
  • Payments
  • Cash Centre
  • MTS
  • Cards operations
  • Digital banking
  • Custodial services
  • Finance


Applications submitted via Fuzu have 32% higher chance of getting shortlisted.

Don’t miss your chance to work at SBM Bank. Enter your email to start your application now