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Vas Business Operation Manager

Closing: May 21, 2024

This position has expired

Published: May 7, 2024 (22 days ago)

Job Requirements

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Job Summary

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Required skills

  • Bachelors degree in Management science or any related field is a must
  • Proven experience as Business Operation Manager or similar position
  • Experience in customer service is required
  • Proficiency with the necessary technology, including computers, software applications, phone systems, etc.
  • Outstanding communication and interpersonal skills
  • Excellent organisational skills with a problem-solving ability


Responsibilities

Required skills

  • Bachelors degree in Management science or any related field is a must
  • Proven experience as Business Operation Manager or similar position
  • Experience in customer service is required
  • Proficiency with the necessary technology, including computers, software applications, phone systems, etc.
  • Outstanding communication and interpersonal skills
  • Excellent organisational skills with a problem-solving ability


  • Forecast, plan and monitor the department’s budget.
  • Drive and own Sales processes, reporting and policy adherence and documentation.
  • Provide Sales and distribution with performance reports on all SD KPIs such as activations, primary airtime sales, remuneration earnings and business update
  • Prepare presentations on weekly and monthly performance for Commercial Reviews.
  • Provide Group office with updates on Department’s initiatives and performance outcomes.
  • Track, measure and evaluate on a monthly basis all key KPI’s of new launches for a period of two months.
  • Manage, coach and develop a highly motivated team of commercial analysts.
  • Work closely with IT to ensure that all reporting requirements are taken in to account.
  • Support the Sales team in developing and implementing cascaded strategies and initiatives; providing clarity to other departments, Channel Partners and field sales management team to ensure that mechanics, processes and procedures are well understood and followed.
  • Liaise with other departments on business re-engineering processes relating to distribution team and Sales partner support.


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