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Workplace Banking - Intern

Closing: May 27, 2024

10 days remaining

Published: May 13, 2024 (4 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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The role will also implement business strategy for the monitoring and growth of the Workplace banking scheme customers by providing pro-active management of all schemes to ensure that the customers utilize the facilities, loan repayments are up to date, liaising with the HR managers for check-off deductions and assisting in cross-selling to ensure that the customers utilize as many SBMK products/channels as appropriate.

Customers of this Position

  • All staff & External WPB customers

KEY QUALIFICATIONS AND COMPETENCIES:

Knowledge: Skills and Experience required for this Role

Job Knowledge

  • Excellent understanding and interpretation of financial information • Working knowledge of the Bank’s products, services • Good understanding of the banking industry trends, regulation, banks processes & operating procedures

Job Experience

  •  3 to 5 years’ banking experience in the areas of Sales & Marketing & Relationship Management.
  • Credit Risk Management & Branch Operations are added advantages.
  • Understanding of the Banking & Financial environment

Education

  •  A Bachelor’s degree in Banking, Finance or a related Business, statistics field.

Competencies required for this Role

  •  Dynamic, analytical and self-driven individual with the ability to work under pressure, maintaining a professional and helpful attitude at all times. 
  • Excellent selling skills – Strong networking skills, for both internal and external networks 
  • Relationship Management skills with excellent presentation, communication and interpersonal skills
  • A passion for performance, team play and achievement in a competitive and dynamic environment.
  • Hardworking, strategically minded individual with excellent leadership, organizational, and planning skills 
  • Commercial awareness and customer focus 
  • Decision Making, People Management & Conflict resolution skills
  • Computer literacy (standard office computer applications)


Responsibilities
The role will also implement business strategy for the monitoring and growth of the Workplace banking scheme customers by providing pro-active management of all schemes to ensure that the customers utilize the facilities, loan repayments are up to date, liaising with the HR managers for check-off deductions and assisting in cross-selling to ensure that the customers utilize as many SBMK products/channels as appropriate.

Customers of this Position

  • All staff & External WPB customers

KEY QUALIFICATIONS AND COMPETENCIES:

Knowledge: Skills and Experience required for this Role

Job Knowledge

  • Excellent understanding and interpretation of financial information • Working knowledge of the Bank’s products, services • Good understanding of the banking industry trends, regulation, banks processes & operating procedures

Job Experience

  •  3 to 5 years’ banking experience in the areas of Sales & Marketing & Relationship Management.
  • Credit Risk Management & Branch Operations are added advantages.
  • Understanding of the Banking & Financial environment

Education

  •  A Bachelor’s degree in Banking, Finance or a related Business, statistics field.

Competencies required for this Role

  •  Dynamic, analytical and self-driven individual with the ability to work under pressure, maintaining a professional and helpful attitude at all times. 
  • Excellent selling skills – Strong networking skills, for both internal and external networks 
  • Relationship Management skills with excellent presentation, communication and interpersonal skills
  • A passion for performance, team play and achievement in a competitive and dynamic environment.
  • Hardworking, strategically minded individual with excellent leadership, organizational, and planning skills 
  • Commercial awareness and customer focus 
  • Decision Making, People Management & Conflict resolution skills
  • Computer literacy (standard office computer applications)


Sales and Business Development - 20%

  • Full responsibility for all product lines and all sales and business development for the schemes business.
  • Develop business opportunities and monitor Monitoring scheme loans/check off performance for each scheme on monthly basis with a view of increasing the utilization and minimizing default and ensure that the Bank remains competitive and promptly reacts to changing market conditions and customer needs.
  • Ensuring that SBM Bank deductions for global check offs are adopted and following up on any that have not been adopted.
  • Deliver and collect confirmed customer loan applications that require employer sanction/confirmation.
  • Follow up on Scheme loan repayments/Check off/Salaries.
  • Gathering market intelligence on Scheme arrangements to maintain a competitive edge for the bank.

Risk Management - 20%

  • Work closely with risk and compliance units to ensure effective controls to mitigate against operational and business risks.
  • Ensure implementation and compliance with operational policies and procedures, AML/CFT Policy. 
  • To ensure Bank policies and procedures are followed – Consistency in adherence to KYC & AML guidelines and application of established policies, processes and tools to achieve optimal efficiency, compliance and cost optimization. 
  • Timely preparation and submission of all Performance monitoring reports and any other reports that may be required from time to time. 
  • Monitoring of the facilities and accounts under the Schemes to ensure PAR is maintained at acceptable standards.

Monitoring & Reporting - 30%

  • Daily tracking of performance against commitments per branch and highlighting any variances by engaging the branches /supervisor towards contribution to meeting the Consumer Banking/Check Off Scheme performance targets.
  • Preparation & Analysis of daily and weekly data/reports to assist Consumer Banking/Check Off Scheme in meeting the performance targets.
  • Ensuring WPB RMs issues are closed in a timely manner through active follow up within the service level agreement. 
  • PAR monitoring and engaging branches on action plans on how to regularize accounts in arrears daily.
  • Monitoring the Schemes performance on regular and make necessary recommendations/follow ups as may be required.

Administration - 20%

  • Periodic review of MOU performance and making necessary recommendations to the Senior Manager – CB products. 
  • Induction & Training of branches on all the Consumer/Check Off Scheme bank products and services.
  • Monitor Daily Performance reports for branches check off schemes.

Strategic Input & Planning - 10%

  • Contributes to the completion of the SBM Bank Branch Banking Operational plan by preparing and implementing a schemes business plan that encompasses strategies for performance.
  • Prepares the schemes sector budget for approval and contributes to the overall control of expenditure by monitoring costs and reporting on performance against budget variations.


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