Customer Service Jobs in Nigeria

68 jobs found

Moniepoint Incorporated

Senior Product Manager

Lagos Nigeria
Ascentech Services Limited

Customs Documentation Manager

Lagos Nigeria
Moniepoint Incorporated

Field Risk & Internal Control Officer (North West)

Kano Nigeria
Moniepoint Incorporated

Field Risk & Internal Control Officer (North East)

Bauchi Nigeria
Moniepoint Incorporated

Field Risk & Internal Control Officer (South East)

Awka Nigeria
Ascentech Services Limited

Senior Sales Executive - Freight Services

Lagos Nigeria
Moniepoint Incorporated

Field Risk & Internal Control Officer (South South)

Port Harcourt Nigeria
Ascentech Services Limited

Business Development Executive

Jalingo Nigeria
Seven Up Bottling Company

Customer Service Representative (Igbo)

Lagos Nigeria
Closed for applications

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MTN Nigeria

Partner - Client Success LE and Public

Abuja Nigeria
Closed for applications
Moniepoint Incorporated

Banking + 2 more

Senior Product Manager

Job details

Contract Type

Description
  • Bachelor’s degree (strong preference for candidates with degrees in a technical field)

  • 8+ years of relevant experience in technology companies, including 5+ years owning and driving products end-to-end as a Product Manager.

  • Track record of driving measurable outcomes tied to OKRs, shaping product direction, and converting complexity and ambiguity into high-value opportunities.

  • Deep customer empathy and the ability to synthesize qualitative and quantitative insights to build products that truly delight users.

  • Known for driving product velocity while upholding high standards of execution excellence, product quality, and risk mitigation.

  • Strong analytical skills across metric design and monitoring, funnel analysis, and evidence-based prioritization. Hands-on SQL experience is highly desirable.

  • Technical fluency to dive deep into system architecture, APIs, data flows, and tradeoff discussions with engineers.

  • Exceptional communication skills, both written and verbal, especially in executive-level and cross-functional settings.


Responsibilities
  • Own and drive outcomes anchored in metrics and aligned with company OKRs.

  • Know your domain in depth: business, product, operations, customers, market, competitors, and risk/regulation.

  • Maintain a roadmap that balances near- and long-term priorities, and the right mix of growth levers, technical investments, and risk/regulatory requirements.

  • Leverage ongoing customer discovery, product analytics, and a range of experimentation techniques to validate assumptions and refine product direction and priorities.

  • Break down ambiguous, complex problems into clear proposals, actionable plans, and structured tradeoff scenarios and recommendations.

  • Pairs business acumen with a strong product, design, and technical mindset - ideally with true fluency in technical concepts, even without an engineering degree.

  • Dive beyond dashboards and interrogate the data directly. Build your own queries and analyses to validate hypotheses, stress-test intuition, and monitor early product signals.

  • Own the product’s written backbone: from one-pagers and PRDs to GTM plans, release scopes, and user stories.

  • Cultivate relationships with customers, teams, stakeholders, and leaders to ensure product direction is clearly communicated, aligned, and grounded in real-world context.

  • Hold a high bar for ownership, decision-making rigor, product quality, and execution excellence across teams and key partners.


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