Minimum Requirements:

• Min. of B.Sc./HND in Administration, Finance or any related discipline
  

• 2 - 3 years in Administration
  

• Strong working knowledge of SAP S4Hana ERP
  

• Basic to Intermediate knowledge in Microsoft Excel is compulsory
  

• Forward customer statements for reconciliation purposes on a monthly or need base
  

• Generate and Share Aging reports daily from SAP S4Hana with internal stakeholders (sales, credit, CIC, finance, etc)
  

• Manage credit portfolio of Distributors within assigned region
  

• Customer account review on payment/empties postings, with Sales orders release (Backup) on request
  

• Identify gaps in payment patterns of my key distributors and propose action to avert them
  

• Customer weekly/monthly account reconciliation
  

• Customer complaints/dispute handling and resolutions
  

• Payment plan review and negotiation
  

• Daily cash collection via phone, emails, or written contact with customers
  

• Liaise with GCC to ensure prompt customer payment postings
  

• Provide daily, weekly, or monthly account outstanding balance updates to key distributors
  

• Ensure Debit and Credit Notes Posting on customers' accounts regularly
  

• Track Customers on rehabilitation and align with the revenue team on any deduction where necessary, based on agreed terms
  

• Monitor Customers with Cash Terms on debit and send daily report
  

• Supervise Credit Team Members and ensure adherence to policy
  

• Recommend Credit Limit adjustment to Credit Manager and GCC team
  

• Supporting legal recovery by collaborating with sales, legal, and GCC teams on actioned recovery steps
  

• Review of Customer account creation following necessary documentation and procedures with GCC
  

• Block, Unblock, Approve, and Reject tasks on the SAP platform daily
  

• PFBD Tracking by collaborating with the GCC team