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Alan & GrantProfession (Consulting, business support, auditing)
Industry (Accounting, finance, banking, insurance)
Banking, microfinance, insurance,Consulting, business support, auditing,Education, academic,Electronics,Energy, utilities, environment,Financial Services,Health care, medical,Housekeeping, maintenance,Human resources, talent development, recruiting,Manufacturing,Non-profit, social work,Real estate,Restaurant, hospitality, travel,Telecommunications,Transportation, logistics, storage,
Seniority (Accounting, finance, banking, insurance, Consulting, business support, auditing)
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Alan & Grant
Consulting + 2 more
Description
B.Sc. Business Administration, marketing, communication, or a related field.
2-3 years' experience in relationship management/customer service
Strong presentation skills
Excellent written and verbal communication skills
Highly organized and detail oriented
- Maintain a deep knowledge of company products and services.
- Build and maintain strong relationships with prospective and existing clients.
- Research and pursue new business opportunities.
- Identify clients' needs and requirements and propose suitable solutions.
- Provide clients with comprehensive product/service consultations and guide their decision-making process.
- Upsell and cross-sell products/services to clients.
- Resolve complaints and issues efficiently and in a timely manner.
- Prospect for new clients and ensure client satisfaction.
- Developing and implementing marketing strategies to grow the customer base.
- Build long-term relationships with clients and customers.
- Create strategies and work with clients to boost their brand.
- Help promote and maintain a positive company image.
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