Preferred Skills (Not Mandatory)

• Experience with Microsoft 365 (Outlook, Word, Teams, OneDrive, SharePoint, Excel).
  
• Experience with project management software (e.g. Microsoft Projects) are desirable
  

Who you are

• You are a self-starter who is passionate about creating lasting change within emerging markets
  
• High tolerance for ambiguity and an ability to operate effectively in a changing context
  
• Enthusiastic problem solver with an analytical and creative brain
  
• Strong written and verbal communication skills; ability to communicate clearly and effectively with diverse audiences
  
• Ability to build strong relationships with partners and colleagues in challenging environments
  
• Strong Word, Excel and PowerPoint skills
  

• Support the Data Operations team in maintaining up-to-date information for all CBE contacts, accounts and leads (using Microsoft Dynamics)
  
• Trialling new AI tools with the IT team including bots and agents for use by internal team and on CBE sites
  
• Support the daily operations in the Nairobi office including quality management of the facilities.
  
• Managing backstage reorganisation of CBE sharepoint and design of CBE intranet including document management system, file naming protocol and archiving process
  
• Working with People Team to develop CBE induction process covering training and office specific orientation
  
• Working with People Team to develop site and/or project specific protocols and guidance.
  
• Collaborate with relevant stakeholders to update key documents such as policies and employee handbook.